This website uses cookies to ensure you have the best experience. Learn more

Public Sector Management: Privatisation As An Answer

2281 words - 9 pages

"To see privatisation and private sector practices as the answer to the problems of public services is to fail to understand the essential differences between the public and private realm. The public realm often has to deliver services that are essentially unprofitable, such as accident and emergency services. In these cases, efficiency and effectiveness cannot be measured by profitability and different measures relevant to the public domain are necessary."In relation to the inherent differences between the public and private sectors, discuss the extent to which you agree with the above quotation in the light of the growth of New Public Management.Public sector organisations are created by the government and are therefore under the control of the government. They are concerned with the provision of public goods and services. (Mullins, 2005). "Aim to be for the good of 'society' at large. The 'society' or community as well as the individual is, in the conception of service provider, the object of concern or care." (Ackroyd, Hughes and Soothill, 1989, 609) Flynn (1997) argues that the goods and services provided are not held from people who cannot afford them. Also they are not sold at a price, which yields profit as the public sector focuses on the rationalisation not marketing. There is a public policy within the public sector, which means that they have to provide merit goods, which are goods that are under provided by the market mechanism i.e., goods which some people think should be provided in greater quantities. (Lane, 1993) The recipient of public sector services do not pay directly for the service or in fact may not even pay for it at all as the services are financed through the revenue, which is received from taxes. Even if someone pays more tax than another they still receive the same treatment as everyone. (Flynn, 1997). "Taxation and the distribution of benefits and grants are the principle means by which governments 'get and spend'." (Talbot, 2001)In the private sector only those who pay directly for a good or service receives the benefits of them. (Flynn, 1997) In fact Fountain (2001) argues that there is a relationship between the quality of service provided and the socio-economic status of customers. Furthermore the private sectors work hard to keep their customers happy, as they are aware that it is more profitable to keep existing customers than to go in search of new ones. Firms supply a service at just above the satisfactory level in order to retain customers. Also if customers are willing to pay more they will receive a better more efficient service. This means that the level of service is improved for those who are willingly to pay. Therefore the private sector focuses on those who can afford to pay. Flynn (1997) illustrates that the private sector does not rationalise as the public sector does but it rationalises by price i.e. if a customer doesn't have the money they can't purchase the good or service. Marketing in the...

Find Another Essay On Public sector management: privatisation as an answer

Description of the process of public sector benchmarking. essay has an irish bias

1676 words - 7 pages A fashionable management concept, Benchmarking is often misunderstood or misapplied. Benchmarking is about attitudes that are curious and open to change - simply put, it is the means of focusing on business improvement through learning and applying best practice from other organisations. Yet, without the desire for integration into the business planning cycle, benchmarking is no more than an expensive, academic exercise. In the public sector

Role of Media as an Obstacle to an Enlightened Public

863 words - 4 pages Introduction: The main idea of this essay is to identify the role of media as an obstacle for the public to be enlightened and informed. It is a fact that media plays an essential role in our society, it is one of the topics that are most talked about our people. However, the basic purpose of media in any society of the world would definitely be enlightened the nation and keep them informed regarding the latest happenings around the

The public sector is immune to the changes brought about by globalization and the private management response to it. Discuss

3960 words - 16 pages as they still play an important role, but Globalization will bring forward many challenges for the public sector and Unions alike, which will challenges their ability of adapting and reacting to the circumstances they face.References: sector) (Tatcher) (Tatcher)http

The public sector is immune to the changes brought about by globalization and the private management response to it. Discuss

3955 words - 16 pages developed countries as they still play an important role, but Globalisation will bring forward many challenges for the public sector and Unions alike, which will challenges their ability of adapting and reacting to the circumstances they face.References sector) (Tatcher) (Tatcher)http

Reverse Logistics as an Integral Part of Supply Chain Management

2563 words - 10 pages follow up when items are not picked up as scheduled. The tax, finance, and credit implications of the program is an area that may not be very visible to logistics managers, but it is one of the primary reasons upper management will support a reverse-logistics program. The act of returning goods sets off a flurry of finance-related activities, including issuing refunds and credits, accounting for inventory costs, and tracking tax liabilities

Critically Discuss Utilitarianism as an Ethical Theory. What are the Problems that Confront Utiliatarianism as a Theory of Public Policy?

2637 words - 11 pages 'wrongness' depend on the benefits and consequences an action produces. The notion that actions can be intrinsically good or bad and that the principles of such goodness or badness are self-evident in man has been discarded.Utilitarianism is the practice of calculating the greatest good for the greatest number, according to the greatest happiness principle. The Greatest Happiness Principle is, in its founder's own words, as follows, actions are

Comment on the pros and cons of privatization of social welfare services in Hong Kong society. Use the “LINK-REIT” as an example to illustrate your answer

4273 words - 17 pages in the context of the Link-Reit. Eventually, recommendations regarding the disadvantages of privatization will be given. The scope of privatization to be discussed in this paper will be confined to privatization of public housing.Definition of privatization of welfare servicesPrivatization of welfare services is defined as the transfer of the provision of welfare services from the public sector to the private sector. Le Grand & R. Robinson

The Fronde this paper shows the effects of the Fronde on the reign of Louis XIV. Concludes with yes as an answer

719 words - 3 pages XIV desired for France; an absolute monarchy. One might say that this traumatic experience sculpted his future reign as king, whether it was for better or for worse. The Fronde, sculpted Louis XIV's reign as the absolute king of France in many ways. To begin, the constant pressure and hatred from the upper middle class and the Nobles to reform the government to give more power to them was traumatizing to the young Louis the XIV

An analysis of Schools of Psychotherapy as they relate to Anger Management

3528 words - 14 pages An analysis of Schools of Psychotherapy as they relate to Anger Management Anger is a basic human emotion that transcends cultural boundaries. However, despite its universality, an exact definition agreed upon by all people is lacking (Norcross & Kobayashi, 1999). Physiologically, brain centers in the amygdala are connected to anger processing. Because the information processing that takes place in this brain structure is primitive, anger can

Safety Management - ACCIDENTS An accident can be defined as "any unplaneed, uncontrolled, unwanted, or undesirable event, or sudden mishap that interrupts an activity or function."

2126 words - 9 pages Safety Management - ACCIDENTSAn accident can be defined as "any unplaneed, uncontrolled, unwanted, or undesirable event, or sudden mishap that interrupts an activity or function." Every year, fatalities occur and many more injuries occurred as a direct result of accidents at work. Accidents at workplace do not happen by chance. It is usually a case of negligence on the part of employees or the part of management in not taking taking proactive

Human Relations: The Key to Personal Growth and Career Success. this one is written in outline form, can be formatted as a powerpoint presentation, a public speaking presentation or an essay

792 words - 3 pages greater personal satisfaction from their careers and help increase an organization's productive efficiency.The Forces Influencing Behavior at WorkAn understanding of human behavior at work begins with the six major forces that affect every employee regardless of the size of the organization;1)Organizational CultureMissionVisionBeliefsValues2)Supervisory-Management InfluencePhilosophyCompetenceLeadership Style3)Work Group InfluenceSocial

Similar Essays

Management And Leadership In The Public Sector

788 words - 4 pages :// Pandey, S. K., Coursey, D. H., Moynihan, D. P., (2007). Organizational effectiveness and bureaucratic red tape. Public Performance & Management Review 30 (3), pp 398-425.

Management Or Control? The Use Of Performance Measurement In The Public Sector

3516 words - 14 pages regime in place. Attempting to apply private sector techniques in the public sector can however be problematic and there are issues over the complexity of goals and objectives as well as political and social concerns to be addressed. The case study demonstrated the difference between performance management and measurement and the potential damage that can be caused by an over reliance on crude measures in an attempt at central control of public

This Paper Studies The Opportunitied And Problems Faced In Public Sector Human Resource Management

3351 words - 13 pages slightly over the past decades as both unions and management strive to work together to hold onto power, while the market place, and changes in workers attitudes are demanding the changes. Work environments which strive to maintain the status quo, and hold onto perceived areas of power often become stagnant, and the work quality suffers. This is a problem faced by both unions, and company management, especially in the public sector which is already

The Impacts Of New Public Management Policies And Reforms In Uk’s Public Sector Since The 90’s

2207 words - 9 pages an impact on the structure of public organizations as in the manners by which the provision of services was being performed. This doctrinal shift can be understood in the next seven changes: New Public Management brought the managers to be seen as the key to improve public sector administration – meaning that managers should rely on discretion in decision-making and should have freedom in managing, coming from this discretionary power