Quality Improvement Organizations and Healthcare Consumers
Our nation’s healthcare system requires constant monitoring for quality and innovations and guidelines for increasing the quality of care. This process is difficult and complex and requires many separate organizations with differing approaches and objectives in order to be effective. Fortunately, there are many such organizations that strive to continuously increase the health care standards and practices in our nation. They also assist the consumer in making educated decisions on which medical facilities will best suit their needs. Reviewing a few of these quality improvement organizations and the roles they play will increase ...view middle of the document...
These statistics have refined protocols, innovated medical services, and helped patients become more engaged in their care. The NCQA seal indicates the medical organization is well managed and delivers quality care. It provides the national quality of care data, which informs on performance and assists providers in upgrading their management of medical needs (Feder, 2009). The NCQA website provides consumers information on primary care providers who have demonstrated they can coordinate care among all of the patient’s doctors and health care providers. They also assist consumers in choosing a health plan that is committed to quality and value by offering explanations and providing public reports on quality results.
The Joint Commission
The Joint Commission is another accrediting organization that is not-for-profit. They also aim to improve health care for the public by evaluating health care organizations and inspiring them to provide safe and effective care at the highest quality and value. They symbolize quality and an organization’s commitment to meeting certain performance standards. They are seen as the accrediting body of hospitals.
The Agency for Healthcare Research and Quality
The Agency for Healthcare Research and Quality (AHRQ) primary focus is on improving the quality, safety, accessibility, efficiency and effectiveness of healthcare through research and provision of guidelines to educate and support medical providers and consumers. Similar to the NCQA, they aim to increase the quality of health care, support patient involvement, and make quality reports publicly available. Unlike the NCQA and the Joint Commission, the AHRQ is a federal agency that does not offer accreditation but provides funding opportunities for supporting the efforts of medical improvement. Research has found the projects funded by AHRQ have the potential to make substantial contributions to the knowledge base on patient safety (Sorbero, Ricci, Lovejoy, Haviland, Smith, Bradley, Hiatt & Farley, 2009).
The Institute for Healthcare Improvement
The Institute for Healthcare Improvement (IHI) is another not-for-profit organization whose mission is to improve health care quality. One way they do this by striving to reduce the number of needless deaths and errors by promoting campaigns and developing structure. Their approach is through the science of improvement that emphasizes innovation, rapid testing, and information sharing. They have developed the Triple Aim initiative, which links three goals: improving the experience of care, improving the health of populations, and reducing the cost of health care (Hacker & Walker, 2013).
The patients are the ultimate stakeholder in these organizations and require accurate information on the quality of care provided by medical facilities. People rely on this data for making important...