This website uses cookies to ensure you have the best experience. Learn more

Question)How The Directors Of Paramount Healthcare Can Improve Efficiency, Productivity And Quality In Their Organisation?

2286 words - 9 pages

Assignment 1My aim for this assignment is to provide useful advice as to how the directors of Paramount healthcare can improve efficiency, productivity and quality in their organisation. The management syndicate which owns Paramount wish to establish them as an independent, quality healthcare service. Their first target is to achieve the ISO9003 standard within the next twelve months. Unfortunately Paramount suffers from a great number of problems, and in order to achieve their stated goal they will have to address these issues immediately or they will fail to accomplish their aim.The majority of Paramount's problems stem from the treatment of their workforce. While this is not entirely Paramount's fault (having inherited a legacy of bad employee / employer relations from Polaris), it is my belief that if the management can effectively address this issue then they will have a good chance of achieving their goal.The main problems facing Paramount are:A high staff turnoverStaff unrestA high rate of post operation complaintsFlexibility confusionBureaucratic DysfunctionOver taskingLoss of Performance / ControlsBackground work not being doneHigh ratio of patient to complaintsIncrease in staff workloadJudicious use of non standard contractsParamount's high staff turnover is one of its biggest problems, and many of its other troubles occur as a direct consequence of this. High turnover rates mean that the hospital may end up replacing practically its entire direct service workforce each year. It may also adversely affect the quality of care provided to individuals served by the hospital. When one takes into account the cost of recruiting, screening, and training replacement workers, it becomes clear that this is almost certainly one of the reasons why hospital wages haven't been increased in the last four years. I believe that a major source of work related stress is the mismatch between what workers expect from work and the classic bureaucratic design that organizes most work. Herzberg, Maslow, etc., say people are motivated by "motivators". Yet most work workplaces are designed as though all workers conform to Theory X expectations. Add in the downsizing that leads to over tasking, the expectation that managers and employees meet unrealistically high goals and role ambiguity, the situation in which the employee is uncertain about the assigned job duties and responsibilities and you have a fairly accurate snapshot of what Paramount have to deal with. I think that Paramount have been acting along the lines of McGregor's theory X with respect to its employees. "The central principle of theory X is direction and control through a centralised system of organisation and the exercise of authority". The fact that all of Paramount's decisions come from the top, and seem to leave no room for any form of autonomy by the employees means that the workers have became alienated, due to their lack of control over their working conditions. The staff unrest can be...

Find Another Essay On Question)How the directors of Paramount healthcare can improve efficiency, productivity and quality in their organisation?

Evaluate how techniques of rationalisation aim to increase efficiency and control in organisations - Foundations of marketing and organisation - Essay

3303 words - 14 pages low. In this essay I aim to show the key features of rationalisation and how they can be used within an organisation to increase control and efficiency. I will also highlight features of bureaucracy and a structural approach to work design, as well as how a company can implement a Corporate Social Responsibility (CSR) statement in order to gain a good ethical position. The main features of a rationalized organisation are put in place to ensure

Determine the importance of Quality Labour and Quality Machinery in an organisation

848 words - 3 pages To prosper in today's economic environment, every organization and its suppliers must be dedicated to the never ending improvement in quality, efficiency and productivity. Quality must be taken into account and integrated in all areas of the production process, since quality is the key to satisfying both customers and shareholders.The quality concept starts at the very top of the organization since people in an organization perform to the

Productivity of Seafarers: Measure and Improve

6265 words - 25 pages to assess how the work is progressing on the whole and to predict the final productivity rate upon completion of the activity. Comparisons against the budgeted work-hours can be made to evaluate potential cost impacts.The cumulative productivity curve for the main engine unit overhaul example in Figure 6 shows the cumulative productivity for each main engine unit done onboard. Vela International Marine Ltd. ships all have main engines with 7

‘Is good management essential in achieving organizational goals of organizational efficiency, effectiveness and productivity?’

1607 words - 6 pages things'. Furthermore, efficiency, effectiveness and productivity are important and play a big part in any organisation. They make up most of any organisation that has been created. In the other words, it can be said that one of the purposes of management is to contribute to the efficiency and effectiveness of an organisation. Thus efficiency and effectiveness emphasize the basic purpose of management to achieve organisational goals.As mentioned

Inefficiency and Lack of Quality in Healthcare

1207 words - 5 pages system and thus Novant Health left us towards the bottom of the barrel? Methodology and Analysis The Delp-type model systems approach presented at the end of this report (Figure 1, page 6) describes the interrelationship between health care system operations, health behaviors and socioeconomic conditions and the impact each has on Novant Health’s efficiency and quality of care. Included in Figure 1 are the following contributing factors: • Chronic

Élan and the Competition Ski Boat Industry. How to improve efficiency

1854 words - 7 pages free lessons and boat demos for their customers, which will result in increase marketing and advertising costs. Since Élan will be unable to reach the projected profits, its debt-to-equity ratio will be higher than it originally planed, therefore, making it more difficult in the future to expand as a company and more difficult to acquire funds (see appendix). If Élan can lower is Debt-to-Equity it will help contribute to an improve

In General Terms How Can You Improve The Interviewing Of Eyewitnesses?

684 words - 3 pages for longer and hopefully more details are recalled.It was also found to be important that the witnesses felt relaxed and not on trial as this helped their recall. This therefore shows that the different techniques used by the police can produce a variety of results. Moreover, it is important that schemas are obliterated, that the witness reports everything in order to create triggers and that they are put into the right emotional and physical

Describe the 5 SACE Capabilities and how you personify certain aspects of each, and then evaluate how you can improve your performance in each cap

859 words - 4 pages their personal development capability by exploring self-awareness of their own progress, for example, finding a balance between work and leisure events. Moreover, this is also about identifying and building up study skills, organisation, time management, and health concerns. I consider myself progressing quite well in this area as I record work in electronic diaries, thus my assignments are well-planned. However, I think I can improve further in

The Importance of High-Quality Information in Organisation´s Activities

2912 words - 12 pages organization. The first thing that comes to mind is how correct the information is. No one can deny that wrong data cannot be trusted, but that is only one aspect of the information quality, and companies sometimes deliberately leave old, poor-quality data as it is, in order to allow users to track their items over time (McNurlin, 2009). Stair (2008) puts over the list of 11 characteristics of valuable information: accessible, accurate, complete

Quality Management and Productivity

1057 words - 4 pages IntroductionIn this simulation, the four key points were: find the defect, narrow down the problem with the defect, correct the problem with the defect, and ensure a quality policy is in place while listening to employee needs. This paper will discuss the four key points of the simulation, explain how I can use what I learned in my workplace, and detail the steps I chose for Sequro to take to implement a continuous improvement program.Four Key

Quality Management and Productivity

1053 words - 4 pages correcting the defects. By having the vision of what the goal is to be, the quality manager can focus more on what they need to do to correct failures before they become failures.Explain how TQM applies or should apply to your organizationAt my organization, quality issues arise in processes, products and services. In an effort to reduce or eliminate these quality issues, Total Quality Management is applied at my organization through Six Sigma

Similar Essays

Improve The Quality Of Healthcare For Americans

1786 words - 7 pages reform projects, a public health option and how all of this will not add to the current deficit. While it sounds basic, it’s actually full of very exact and detailed information about the new healthcare act. President Barack Obama introduced the Healthcare Reform bill in July 2009 (U.S. Department of HHS, 2010). The idea behind the reform was to cut costs, create a competitive insurance market, and to provide and expand quality care to all

Does The Using Of Supply Hub Can Improve The Efficiency Of The Supply Chain?

2286 words - 10 pages 1. IntroductionDoes the using of supply hub can improve the efficiency of the supply chain? That is vital question should be solved how is improving the efficiency of supply chain among the supply chain partners. With the rapid development of the world economic and the progress of the science and technology, the modern logistics is developing swiftly in the global.How to plan and optimal the logistical and supply chain management become more

Assess How Performance Management Systems Benefit An Organisation's Efficiency And Effectiveness. How Can An Organisation Ensure Successful Implementation Of Performance Management Systems?

1123 words - 4 pages how effectively resources have been used to achieve a desired result, ie economy, effectiveness, efficiency and equity.Performance Management can:· provide a data base for the organisation's inventory of people, skills and potential· provide a mechanism for assessing performance and contribution to the organisation· reward/sanction excellent/poor performance· identify with individuals their strengths and weaknesses

Older Adults Can Improve Their Functional Ability

1183 words - 5 pages Summary The purpose of the study Structured Exercise in Older Adults with Limited Functional Ability was to determine the effects of an exercise program for older adults with functional limitations. Independent living and improved health requires the older adult to perform their daily activities safely and without getting worn out. The authors’ central theme is the use of exercise interventions to improve the functionality of elder adults