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Home Depot Essay

1907 words - 8 pages

The Home Depot, Inc.Business 105 - Introduction to businessSection 2December 3, 2003Description of the businessThe Home Depot company was founded in 1978 in Atlanta, Georgia by Bernie Marcus and Arthur Blank. It began with a warehouse store with a wide variety of products at the lowest prices. The company started to grow opening stores in Georgia, Florida, Louisiana, Texas and Alabama within the first five years. Today, is the world's largest home improvement chain and the second-largest retailer after Wall Mart. The Home Depot company is being traded in the New York Stock Exchange and is component of the Standard and Poor's 500 Index and the Dow Jones Industrial Average. It's number 13 in fortune 500.Leadership.The company's priority is dedication to serving customers while providing the ultimate shop experience. Rather than working in a corporate's headquarters, the company is managed by a leadership team working in a store support center. Robert L. Nardelli is the Chairman of the board of directors, President and Chief executive Officer of the company. Robert joined Home Depot in December 2000 and assumed operational responsibility from its co-founders after following a successful career at GE Power Systems, making of Home Depot the fastest growing retailer in the U.S. with $58.2 billion in net sales in 2002.Stores.The Home Depot currently has more than 1.500 warehouse-style home improvement stores in the United States, Canada and Mexico, with a new store opening on average every 43 hours. In addition to this, the company boasts over 50 EXPO design centers, Home Depot landscape supply center, APEX supply and many other Home Depot-owned companies.ProductsThe Home Depot counts with up to 35.000 different products. They also offer 250.000 other products that are specially ordered based on customers' needs, and a wide variety of GREEN products where customers may choose among energy-efficient building materials, products that are resource efficient and items made from recycled materials stressing its strong commitment to the environment.ServicesHaving commitment to customers as one of its principal values and putting special emphasis in offering the best shopping experience, The Home Depot offers a wide variety of services for its 22.300.000 costumers that visit the stores every week. Their services include guaranteed low prices, special orders, return policy, installation services, services for contractors including commercial credit programs and dedicated fax and phone lines, delivery service, tool rental, home improvement loans, design services and kids workshops, among others.SuppliersHome Depot's mission is to form mutually beneficial partnerships with diverse businesses in order to deliver superior products and services and better customer service, which would ultimately increase shareholders value. That's the reason why the company actively seeks diverse businesses and provide the opportunity to partner with them to provide competitively...

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