Understanding the communication process in managerial position is very important. It guides the communicator in conveying the right message to the right recipient. The mode of communication determines the content of information channelled, and where the managers feel that the information is urgent; they will opt for the right means of communicating. According to the case study in consideration, effective communication leads to positive outcomes from the employees work. It boosts the loyalty displayed by workers towards their work positions and enhances transparency and freedom of expression.
Communication process ensures information conveyed is complete and eradicates loss of meaning and misinterpretation from the information source to the end recipient. This process is said to reduce employee stress and sees to it commitment of the employees. Quality information exchange motivates employees to work hard and empowers them to make decisions on their own. Communication also develops high performance work system in a business environment.
Communication on the other hand facilitates interactions among the members of acquiring and acquired firms. Some interactions help employees learn from others and share their experiences relieving them from their immediate pressures. Through intercommunication with other managers and top officials in a given company, managers are able to assess and understand how to handle their employees through evaluation of sectors that are reproductive. They are able to acquire data from other departments through communication and act upon the data in a way that is likely to set the climate for assurance from the employees. This assurance contributes to organisation effectiveness and job satisfaction among the employees.
Executives facilitate High Performance Work System that works effectively to communicate their objectives. They emphasize on human capital of the organisation leading to organisational performance characterized by improved efficiency and effectiveness. Employers use employees as important source of competitive advantage and thus allow them to decide on their own. It is therefore the introduction of high performance systems in an organisation that positively affects workers’ attitudes and trust in their managers, thus improving firm’s performance.
Communications through high performance work systems help push the limits of growth. Communication allows for quality decision making and quick implementation of decisions, provided the existence of the right vision and information reaches the right people in the right job to execute the job. In this case, measures are linked to incentives in ways that are easy to understand, while maintaining constant communication of the company’s vision in regards to personal accountability of employees, and ability to adapt better to change.
According to data analysis in the case study, findings conclude that; most of employees identify manager communications as the...