Role Of Intercultural Communication In A Business Organisation: Is It Important?

1965 words - 8 pages

Role of Intercultural Communication in a business organisation: Is it Important?The 21st century is known to be the "text savvy" generation, and by "text savvy", it is meant that today's generation depends highly on mobile phones and computers to communicate or socialise through different communication tools. Having said this, the highlight therefore for this century is obviously communication and eventually communication is the key ingredient for any business organisation. Communication can be defined as the process or act, where a sender (encoder) sends or encodes a message, through a medium or channel to the receiver (decoder) who understands or decodes the message, and sends a feedback to the sender (Fang, M. (2012) lecture notes, BUS 101, Carrick Higher Education Institute.) However, communication is not that easy when practiced in the actual world as there's always a barrier to it which makes it ineffective at times. Physical, perceptual, emotional and cultural, language, gender and interpersonal issues are all barriers to communication. However, the most important ones remains the cultural and language problem. Intercultural communication which is the process of communicating with a person speaking a different language or belonging to a different ethnic background, is therefore, the main concern in today's business world. Hence, this essay will outline the importance of intercultural communication in the business organisation, but will also highlight one major problem of intercultural communication.Technology is moving fast day by day and it is causing globalisation and this is one of the most important aspects any manager of a business organisation has to cater for, as the more the business organisation is exposed to globalism, the more culturally diverse workforce they have to work with. Every country of the world has its own culture and culture is the main reason that differentiates one country from the other. The term culture has variously been defined and one definition of culture is "the sum of attitudes, customs, and beliefs that distinguishes one group of people from another. Culture can be defined as human creation (Freire, 1970). It is the human part of the environment (Wang, Brislin, Wang, Williams, & Chao, 2000). In other words, culture is the non-biological aspects of life. It is the process of generating and sharing meaning within a social system. This social system is comprised of values, norms and ways of behaving and so culture comprises the ways we interact, behave, and communicate with one another. People from different country behave differently and has their own lifestyle and way of doing things meaning that people are culturally diverse. Intercultural communication can briefly be defined as the process of sharing information on different levels of understanding, awareness and control between people with different cultural backgrounds where different cultural backgrounds include both national cultural differences...

Find Another Essay On Role of Intercultural Communication in a business organisation: Is it Important?

Why is creativity an important aspect of business and organisation? Explain the major issues facing the manager in encouraging creativity in the organisation and supporting creative people in order to...

2994 words - 12 pages Why is creativity an important aspect of business and organisation? Explain the major issues facing the manager in encouraging creativity in the organisation and supporting creative people in order to improve performance Introduction:This work starts with the definition of creativity and goes through the importance of creative thinking to today's business. In this paper I tackled major issues that may face managers while encouraging creative

Why is Human Resource Planning important in an organisation?

2398 words - 10 pages need towards an integrated approach in retention by incorporating learning, career management and reward strategies.HRP must be coordinated across HRM activities integrating each strategy within the context of its business goals. Each activity is not an isolated process but is interrelated in a way that it should produce a strategic proactive system across the organisation. Consequently, this has led to the alignment of the strategic human

Intercultural Communication in the Workplace

823 words - 3 pages groups can expand or contract.The challenge to today's employer is to ensure that its work force's diversity is a source of strength, not one of conflict. Recognize, however, that it is not the sole responsibility of the employer to see that goal achieved; all employees, including you, share in that responsibility.Communication StylesMiscommunication is a major source of intercultural discomfort and conflict. Communication--verbal, written, and

Intercultural Communication in the Workplace

1095 words - 4 pages with different cultures we are especially likely to attribute their behavior to their character, and then to view their character as typical of their culture (or race, etc.). That is, we are especially likely to interpret a stranger's behavior in light of our stereotypes about what "those kind of people" are like. (Communicating With Strangers, 1995).Intercultural communication is a very important function in the workplace, and it is good for a

The Internal Organisation of A Business.

573 words - 2 pages The Internal Organisation of A BusinessThe way in which a business is run is known as the internal organisation of a business. This can be a number of ways, including partnerships, sole proprietorships, and public or private limited companies. Since I am going to be setting up such a small company, I will need to set up as either a partnership or a sole proprietorship.A partnership is where two or more people run a business together. They

Intercultural Communication in the Workplace

1102 words - 4 pages The workplace is a diverse arena where people of different cultures are forced to coexist and cooperate in order for a company to become successful. In some cases people from different backgrounds and cultures can learn from one another and will then make the group stronger. In other cases, however, the cultures can clash due to each other's ignorance. The key to establishing a solid foundation of cultural understanding is to be open-minded

Notes from Business Data Communication Class, Local Area Network Technology. (download it is set up in a table)

2902 words - 12 pages Contains a 12bit VLAN IDSets it to zero I VLANs are not being implementsIf VLAN is used each VLAN (sub collection of servers)Will be assigned a different VLAN ID.With 12 bits there can be 4095 different VLANs on and Ethernet networkVLAN Security To log into a server in another VLAN is difficultTechnically savvy attacker can easily get inETHERNET PHYSICAL LAYERS STANDARDSThere are many Ethernet physical layer standards for connecting user, switches m

Greek Gods Research Paper: This Essay is a research paper on the Greek Gods. It is about the important role that the Gods played in the lives of the Ancient Greeks.

2021 words - 8 pages subsistence. People worship these ideal beings throughout all circumstances. They pray to give thanks for good fortune, to ask for forgiveness, to be blessed, and more often than not, to obtain security. For a bounteous measure of people, the ultimate purpose in life is to be the most preeminent person you can possibly be, while satisfying your god(s) as well. In the Greek society the gods and the goddesses played a profoundly significant role. The

It Is Important To Have A Realistic View Of Life

663 words - 3 pages dreams with power for evil purpose. In conclusion, for most people it is important to have a realistic view of life since they risk unhappiness if they do not have one. There are a few people for whom a realistic view of life is not needed since they will change the world through their actions. Hopefully, such people will change the world for the better and not the worse.

The Important Role of Books in a Child’s Life

2100 words - 8 pages and child, along with opening up a path of communication by asking open ended questions about stories and pictures contained in books. This will also help children gain skills in interpreting stories, critical thinking, along with expanding their vocabulary. Reading is so important to the development of young children; parents should make it an important part of the family’s daily routines the day they bring a child home from the hospital

Location is important in doing business.

1781 words - 7 pages in Dwyer (1999) business people know half of advertising works but don’t know which half. That somewhat comment reflects the fact that we cannot always see what advertising works. However, the action a customer takes may have been influenced by advertising seen before the action. Advertising, though, is important in business market because it does work and it influences actions.Therefore Koh Hong Garden Centre may have to invest in

Similar Essays

Intercultural Communication In The Workplace Communication Has A Significant Role In Our Daily Life And By Communicating, People Are Able To Convey, Understand, And Process Messages

1207 words - 5 pages , due to the inability to interpret people correctly can be a challenge. Therefore, building an understanding of other people's cultures, the way they communicate and behaviors can improve the relationship and succeed in an intercultural communication. Nowadays, many important decisions in politics, education, and business effect people from different cultures. Therefore, in making sure that everybody has the same understanding can be critical

Role Of Communication In Business Essay

1120 words - 4 pages enhance acceptance of change. It also helps build quality leadership, allowing for employees’ satisfaction and trust upon their leaders. It is therefore important for communication to be timely, open, honest, direct and consistent to enable the employees perform their tasks in a professional way that will be likely to boost an organisation’s productivity and performance. Communication also plays the role of assuring the employees. Managers who

What Is The Structure Of A Business Organisation?

2909 words - 12 pages just downward.Authority, Responsibility and AccountabilityAuthority is defined as the right to influence others and request action. In a business situation a manager has been given the authority from the organisation and ahs the power to tell his employees what to do. For which he expects a positive response. Authority can also be passed from the manager to one of his subordinates if it helps the employee complete the task and improve the

Problems In Intercultural Communication Essay

1560 words - 6 pages authority. Besides language other intercultural differences may be the cause of conflict. Hence, in this specific case, diversity is considered to be at the root of miscommunication. In comparison to verbal communication, non verbal communication takes a different form in different cultures. Gestures and facial expressions play a key role in communication. However, each culture incorporates different types of gestures and disregards others. For