1) Company Background
History of the Company
Sri Lankan Airline launched in 1979 as the flagship carrier of Sri Lanka and today it is an award winning international carrier in air passenger transport in aviation industry. Airline is a Limited Liability Company Incorporated and domiciled in Sri Lanka, where Government of Sri Lanka holds 51.06%, Bank of Ceylon 23.54%,People’s Bank 8.23%,National Savings Bank 8.23%,Employees Provident Fund 3.62% and Others 5.32%. The primary activities of the airline is to provide international scheduled operations, non-Schedule air services for the carriage of passengers, freight and mail from its base airport Bandaranayake International Airport, Katunayake, Sri Lanka. Sri Lankan airlines secondary activities consist of providing air passenger terminal services, sale of duty free goods on board, holiday package of inbound and outbound in its hub airport Bandaranayake International Airport. National carrier of Sri Lanka, third partly engaged in aircraft maintenance, flight operation services and providing aviation related education programs and catering for other airline through Sri Lankan Catering. Further airline is expanding its fleet with wide range of products and service in order to move forward to increase revenue while promoting tourism and developing Sri Lankan economy.
Airline operates its flights from Bandaranaike International Airport in Katunayake, to many global destinations, extended up to 60 destinations in 34 countries in Europe, the Middle East, South Asia, Southeast Asia, the Far East, North America and Australia. In addition, Sri Lanka airline does code share service with some of prestige airlines such as Etihad, Malaysia Airlines, Indian Airlines, Saudi Arabian Airlines, Air Canada and Mihin Lanka.
2) Product/Services Portfolio
In General, Airlines are engaged in service industry where they offer a service to their customers by transferring them from one destination to another, ensuring safety and punctuality. Sri Lanka Airline offers air transportation to Business and Leisure Market both long haul and short haul flights. In addition, Airline provides value...