Strategic Plan Analysis Paper

1067 words - 4 pages

In our society quality plays an important role when it comes to customer satisfaction. Total Quality Management or TQM, is a set of management practicesthroughout the organization geared to ensure the organization consistently meets or exceeds customer requirements and expectations. TQM focuses on processmeasurement and control as means of continuous improvement. In this paper, I will attempt to look at the University of Maryland Medical Systems (UMMS)mission, vision, goals, and objectives as well as compare and contrast the management style at UMMS with the management style of Xerox. I will discuss andcompare the characteristics of UMMS against those of Xerox. I then will analyze how the TQM practices at Xerox could be integrated into UMMS.University of Maryland Medical System Mission, Vision, Goals, and ObjectivesThe University of Maryland Medical System is a major, innovative teaching hospital in downtown Baltimore that provides a full range of health care to morethan 300,000 patients each year from Maryland and the Mid-Atlantic region. Founded in 1823 as the Baltimore Infirmary, UMMS serves as a regional referralcenter for the most serious and complicated health problems in adults and children. UMMS is considered to be one of the nation's oldest academic medical centers.UMMS mission is to serve the medical needs of the people of Maryland and the region by providing tertiary care to the state and surrounding areas, providingcomprehensive care for the community and providing the primary site for health care education and research. UMMS motto "We heal, we teach, we discover... wetouch Maryland's life every day", falls right in line with their vision of being a healthcare resource for Maryland and the region, earning a national profile in patientcare, education, and research strengthened by our partnership with the School of Medicine and Nursing. Some of UMMS goals and objectives include providingquality care to all patients, enhancing the patient experience within our facilities, and the opening of a new state of the art ambulatory medical center.Compare and Contrast the Management style UMMS with the management style of XeroxVarious styles of management can be employed dependent upon the culture of the business, the nature of the task, the nature of the workforce, and thepersonality and skills of senior management. Due to the array of management approaches, the style that is best suited for my organization would have to be that ofan authoritarian. Senior management at UMMS tends to bear the responsibility of making majority of the organizations final decisions. Simply put, seniormanagement makes the final call and is know as the keeper of information. This management style keeps personnel in line by setting high expectations for allemployees. At Xerox, the type of management styled that is used is customer focused management. When Xerox established it's current business practices, theyintention was to focus on the customer. In doing this, Xerox...

Find Another Essay On Strategic Plan Analysis Paper

Strategic Plan Development Paper - Riordan Manufacturing

1285 words - 5 pages IntroductionIn this paper our learning team will evaluate the strategic plan for Riordan Manufacturing. We will evaluate the role that Total Quality Management has at the strategic level; including the mission, goals of the organization and the organizational objectives. In addition to that, the team will look at and develop a long term strategy for globalization for Riordan Manufacturing. Further, we will look at the complexity of Total Quality

Quality Management and Productivity: Strategic Plan Development Paper

1120 words - 4 pages The purpose of this paper is to analyze role of Total Quality Management (TQM) in the strategic plan of Riordan Manufacturing. Summarize the Riordan Manufacturing Mission, Vision and the importance of TQM as a strategic level objective. Also, identify the impact and complexity that globalization has on the TQM strategies at Riordan Manufacturing.Riordan Manufacturing views TQM as a collection of processes. We maintain that our organizations must

QVC Inc Analysis of the company. Strategic business plan

2028 words - 8 pages formula of strategic actions and resources. The strategy that prevailed was the most logical plan with a moderate level of risk to the company.CASE FACTS:A sharp rise in the demand for electronic retail services has opened the gates for competitors of all sizes to try to grab a piece of the market share. The barriers to entry in the industry were essentially struck down with the rise of e-commerce, leaving anyone with a computer in a position to become

Strategic Plan Development Paper

982 words - 4 pages Riordan Manufacturing, Inc. is a company that is based off of customer and employee satisfaction. Since Riordan is a company that makes plastic for beverages their cliental would be based on different size companies. One of Riordan's missions is to "strive to be a solution provider for our customers and not be a part of our customers challenges" (Apollo Group, 2006). So as one strategic objective, Riordan would always try to satisfy the

The Strategic Plan Analysis

1362 words - 5 pages As competition within the business community increases, the organizations that do not want internal change begin to disappear. Change can be a frightening experience in business, but it can also be intimidating. Companies who have seen success in the past are not as willing to change. These organizations feel if they can keep on doing the same things they have done in the past, they can continue to be successful. Unfortunately this business

Strategic Plan Analysis

1000 words - 4 pages investigation resulted in new management structures such as a Total Quality Operation department; some of the tasks of this department included the reviews of the quality system; company-wide goals, dealing with administration and production departments; councils, dealing with service and delivery departments; analysis of defects and processes' restructure, and the key focus "was the reduction of cycle time, the time required to complete any

Strategic Plan Analysis

1387 words - 6 pages after because of the proven track record in the power generation field. TQM can be implemented in the energy generation field to raise productivity of the power plants and the quality of work being done. Several benefits of implementing TQM and a good strategic plan are that you will reduce the cost of quality, and you will increase the employee morale by reducing the amount of rework in the facility and also reduce the amount of complaints from

BUS 475 Week 3 Individual Assignment Strategic Plan Part II Swott Analysis

1551 words - 6 pages Strategic Plan Part II Swott AnalysisAn environmental issue is "an identifiable component within the whole physical, cultural, demographic, economic, political, regulatory, or technological environment that influences the survival, operations, and growth relevant to an organization" (business dictionary). Inside every organization there could be rules, regulations, and guidelines to actually oversee the behavior of staff and selling selections

Strategic Plan Analysis - Public Schools

1264 words - 5 pages According to Burrill, and Ledolter (1999), "organizations do not embark on a quality improvement effort simply to be nice. They do it for economic reasons, and they do it to achieve organizational goals" (p. 9). This paper will evaluate the mission, vision, goals, and objectives of the Public School District. This paper will also compare and contrast the management style of the Public Schools with the management style of an organization that has

Missile Defense Agency's Strategic Plan Analysis

1465 words - 6 pages Missile Defense Agency's Strategic Plan AnalysisIt is critical that the Missile Defense Agency, MDA develop a well thought strategic plan, because a great deal of their funding and successes come from a tremendous amount of research and development. Their strategic plan has to be reviewed and approved by the Secretary of Defense and by Congress to approve their budget. The strategic plan is a classified document that discusses future systems and

Strategic Plan Analysis: Intensive Behavior Intervention Consultants (IBIC)

1157 words - 5 pages with each client's specific goals and situation. The monitoring practices of IBIC are also a demonstration that some of the TQM principles are in practice.IBIC has a long way to improve its TQM practices. In comparison to some of the other companies that have perfected the concepts, IBIC has much room for improvement. At any size and within any industry basic TQM principles can be cultivated into the strategic plan for an organization. All for

Similar Essays

Strategic Plan Development Paper

1672 words - 7 pages Group.IntroductionThe first of four papers this team will develop, it will begin with a strategic plan listing the basic information of this division. It is the starting point in the overall goal to develop a Total Quality Plan Implementation later in the class. This week's plan will cover the SWOTT (strengths, weaknesses, opportunities, threats, and trends) analysis, a vision and mission statements, a set of guiding principles, establishment of

Strategic Plan Development Paper:

1029 words - 4 pages Management throughout the work place and reward staff accordingly. The following is Enviro-Friendly Inc. strategic plan.II. SWOTt AnalysisA. StrengthEnviro-Friendly Inc. is ISO 14001 compliant, which specifies the actual requirements for an environmental management system.The products are 100% biodegradable and safe for the environment.Products are non-toxic, all natural and convenient.Majority of our products have established market maturity.Our

Strategic Plan Analysis Paper

1448 words - 6 pages .responsiveness4.tangibles5.empathy (John Hopkins University, 2006, p.19).This paper will evaluate the management styles of a long-term care facility that has adopted Total Quality Management and discuss how this facility's management styles compare and contrast with that of Bayada Nurses, a home care agency that provides home care to the elderly nationwide.Management Styles in Long-Term Care Facilities"Compared to other US businesses, the use of quality

Strategic Plan Development Paper Kudler Foods

1314 words - 5 pages Kudler Fine Foods is a successful grocery store in California. The company has tailored their product to serve those wanting a one-stop shopping experience for all their gourmet-cooking needs. The company has experienced immediate success and growth since opening in 1998. This paper will give an analysis of Kudler's strategic plan and the role of total quality management, summarizing the organization's mission and vision and if TQM could be a