Strategic Management and Planning is a course of decisions and actions which ultimately lead to the development of a strategy to help a company achieve their objectives. Strategic planning focuses on the company’s long term range and how to accomplish what is laid out. Effective planning will help to prevent problems, provide a response if problems occur, and make available information and support needed to maintain public awareness, safety, and confidence.
How do the two UCB's strategic IT plans stack up against the Baldrige criteria for assessing strategic planning?
The Baldrige criteria are a series of questions that are not routinely asked on how an organization or company can function more efficiently. The purpose of these questions is to describe how the organization sets its strategic objectives into action plans, what are the organization’s action plans, and how is the organization able to project future performance on these key performance indicators or measures. In this paper, I will address these questions as they relate to UC Berkeley and the University of Colorado’s Campus-wide IT Strategic Plan. I will describe how each university used the strategic planning process to address their needs. What are the university’s current strategic objectives, the goals for each objective and the timetable for achieving these objectives? How will each university adapt to potential growth in technology? And what measures do the universities use to track the achievement and effectiveness of their action plans?
In each report, each university clearly defined what there IT strategic plans and objectives are for their future success. By clearly defining what are their goals and needs, they mirror the Baldrige criteria. UC Berkeley defined their needs as the following:
1. Basic IT resources that are adequately supported and refreshed in order to carry out their research, teaching and learning, and administrative work.
2. Seamless, integrated, immediate, and continuous self-service access to information and services.
3. Robust technology tools to support collaboration.
4. Access to tools and data/information that enable community members to develop their own integrated solutions.
The UC-Bolder defined their strategic objectives as the following:
1. Universally available wireless network including all campus buildings and strategic open common spaces as well as access to a campus VPN.
2. Faculty purchase and renewal program allowing all faculty a significant subsidy for a new computer every several years.
3. Free antivirus and encryption to protect data as well as access to a variety of major software licenses.
4. Integrated email, calendaring, and scheduling (Exchange).
5. Accessible and multi-layered IT support including both centralized and dedicated IT personnel.
6. Classroom and online IT training.
The Baldrige concepts also ask the universities to ensure that they have proper resource allocations for their strategic visions. In...