Systems Thinking: Ge Capital Retail Bank

1912 words - 8 pages

Introduction
Established in 1997, GE Capital Retail Bank has been a market leader in offering financial different financial solutions to small and middle businesses globally. Some of the financial services provided by this particular bank are financial loans, financing of aviation development projects, Healthcare based projects and real estate development among others. All these financial solutions are designed on a case-by-case basis in order to suit various customers. GE Capital Retail Bank has branches in over 50 countries with an asset base of over 500 billion dollars. GE Capital Retail Bank has proved to offer outstanding services since it started operating. The bank dedicates to offering customers services that are valuable in all aspects therefore ensuring customer satisfaction. This paper will analyze the strategic goals, mission and vision statements in relation to how they will help to ensure that the development of a modernized mobile banking service. The external and internal factors that will affect the organization when the new service is launched to customers and market at large will also be discussed at length. Tentative recommendations to ensure that there is effective service is delivered to clients.

Mission
The mission of GE Capital Retail Bank is to provide financial solutions to all businesses that approach us. This will be made possible by:
• Providing timely and superior services to our clients
• Employing a multi dynamic and diverse workforce
• Providing services and solutions that are of value to our clients
Vision
The vision of GE Capital Retail Bank is to be the leading financial provider around the globe. This will include:
• Ensuring that our clients are satisfied in our services at all times
• Providing custom solutions to all our clients when need arises
• Increasing our asset base to serve more clients
• Ensuring that our employees develop while serving in our business setting
Strategic Goal
The core strategic goal is to provide all clients with a modernized and stable online mobile banking service platform in the next 5 years. This will entail improving the company’s online banking systems and embark on developing a system that enables customers are in a position to operate from anywhere in the world. The process will also involve acquisition of new talent that is well versed in mobile banking platforms and technology. This will be in an attempt to be one of the banks that can offer modernized mobile banking with a difference to all clients in the 55 nations its branches are spread.
Internal Assets and implications on strategic goal
Large capital and income base
With GE Capital Retail Bank having an asset base of around 580 billion dollars, the process of launching a modernized mobile banking platform will be possible. It is a fact that business organizations that capital makes business processes to operate smoothly. In line to GE Capital Retail Bank’s large asset base,...

Find Another Essay On Systems Thinking: GE Capital Retail Bank

World Trade Organization (WTO) Essay

3569 words - 14 pages market. Together they invested in local plants to compound plastics for Japanese market. Today, it is the heart of GE Asian plastics business. And GE used the same model for a joint venture for medical systems, in the late 1970s, with Shozo Yokogawa of Yokogawa, an instrumentation company. (Welch 2001)In 1986, GE formed a joint venture with Fanuc of Japan, and bore a large resemble to the Yokogawa and Nagase partnerships. Selling the concept of a

Yes Bank : "Changing the rules of the game"

3725 words - 15 pages technology to make all its branches and offices wire free.Human Capital - a strategic assetWhen the bank was set up, the founder approached the executive search firm Kom Ferry to form its top management team. In this the most important criteria was their prior professional experience. In fact the top management of the bank has people with experience in banks like Standard Chartered, HSBC, Bank of America and other BFSI organizations like GE

Financial Analysis Of General Electric

1861 words - 7 pages structure has been a distraction and that spinning off the units would create a more focused company that investors could more easily understand. GE’s finical leverage rating has been downgraded by many analysts, but yet is still stable and proficient. The downgrade is based on actions reflect increased uncertainty as to GE's longer-term commitment to the reinsurance business in general. Despite over $2.4 billion in capital infusions from GE

Final International Marketing Plan

5475 words - 22 pages New Delhi, Kanpur, and Barabanki. New Delhi is the capital of India and the best city to market in (infoplease.com, 2008). Overall, the market segment for GE's portable air conditioner consists of consumers living in apartment buildings in New Delhi, India.International Marketing StrategyThe international marketing strategy for GE air conditioners is themed around providing better air quality in the home environment. Prior research shows a large

Ge studies

815 words - 3 pages the Internet. Buy-side activities have focused on moving suppliers to on-line purchasing systems, with suppliers offering bids in response to requests made by GE for quotations. GE has made a significant investment in sell-side activities, setting up electronic commerce sites for its customers.This has involved establishing web sites that provide information, and which enable customers to obtain prices, place and track orders and to order spare

Corporate Social Responsibilities

1549 words - 6 pages www.ge.com.” (Business Wired 2009) GE is located in the United States and their industry sector is capital goods. General Electric is one of the largest publicly owned and operated companies in the world. Many large corporations have their own philanthropy program; programs for their employees and programs to help the environment, and society. The programs that have an impact on any businesses to society and other groups are identified as

Evaluating GE's Organizational Culture

2274 words - 9 pages products and services."The goal behind training employees through Six Sigma and implementing this system is for GE to be able to evaluate defects and come as close to zero errors as possible. Six Sigma standards have raised the bar and implemented the highest quality of customer service standards for GE since the 1980's. According to Making Customers Feel Six Sigma Quality (2007) "Sigma … is embedding quality thinking - process thinking

History of ICICI bank ltd

657 words - 3 pages at March 31, 2010 as per RBI revised guidelines on Basel 2 norms was 19.4% and Tier-1 capital adequacy was 14.0%. ICICI Bank launches a website in Hindi. RBI approves the amalgamation of bank of Rajasthan Ltd with ICICI Bank Ltd. They opened first retail branch in Singapore. ICICI Bank Ltd become the first private sector bank to who inaugurate there 2000 Branch. They get qualified Full Banking Privileges in Singapore. In 2011: ICICI Bank is

Global Communications Benchmarking

822 words - 3 pages , and manufacturing operations stable at $60 billion annually (Warner, 2002).Global Communications is attempting to cut costs and increase profits, which will allow the company to expand the company. In 1996, the GE appliance division acquired a 73% interest in Dako, the leading manufacturer of gas ranges in Brazil. GE Capital Services expanded in Japan through the 1996 purchase of an 80% stake in Marubeni Car System Co., an auto-leasing firm. The

Wal-Mart Future Stock Price Analysis

1142 words - 5 pages higher return and the minimum expected price during March 2015 will be above $82 per share as the current stock price is about $77. This is the minimum expectation as the future growth of the company is guaranteed. Other investment options are investing in the savings account which provides for 0.95% of annual return and the minimum balance required is $0 in GE Capital Retail Bank Optimizer plus (My Bank Tracker, n.d.). The CD rate for 12 month

Global Communications Benchmarking

3569 words - 14 pages 1990s, GE managed to keep aggregate sales from the technology, service, and manufacturing operations stable at $60 billion annually (Warner, 2002).Global Communications is attempting to cut costs and increase profits, which will allow the company to expand the company. In 1996, the GE appliance division acquired a 73% interest in Dako, the leading manufacturer of gas ranges in Brazil. GE Capital Services expanded in Japan through the 1996 purchase of

Similar Essays

General Electric Introduction Essay

764 words - 3 pages of household conveniences: the refrigerator.1925-1945. Helping out around the home involved more than thinking up the latest modern conveniences like the electric washing machine, air-conditioning, the dishwasher, and television. GE also responded to the Great Depression by introducing GE Consumer Finance so that customers could pay for new appliances over time, helping them build a better home even when times got tough. A number of GE

Ge Llc Essay

764 words - 3 pages of household conveniences: the refrigerator.1925-1945. Helping out around the home involved more than thinking up the latest modern conveniences like the electric washing machine, air-conditioning, the dishwasher, and television. GE also responded to the Great Depression by introducing GE Consumer Finance so that customers could pay for new appliances over time, helping them build a better home even when times got tough. A number of GE

Ge's Two Decades Essay

4284 words - 17 pages GE's slogan-Speed, Simplicity, Self-Confidence (GE 1995). These values would reflect not only in the organisation's systems and processes but also in GE's products and services through their simple and highly functional designs. Welch's corporate strategy was all about performance and efficiency. Throughout his 20 years as CEO, he relentlessly drove his subordinates to the limits of their abilities, encouraging employees at all levels to embrace

Customers And Crm In Ge Essay

4642 words - 19 pages , has not been spared of the shift. And, there is no better way to illustrate this fact than to follow the dramatic revolution that has taken place in General Electric or GE in short.Jack Welch, former CEO of GE, once said, "If you are not thinking customer you are not thinking." (Kotler and Armstrong, 2004, p53). He transformed GE's focus towards the customers through several changes over the years. Customer Relation Management systems were set