Technology And Management Function Essay

925 words - 4 pages

Management of technological systems and businesses consist of four basic functions: planning, organizing, leading and controlling. During the planning functions of management, managers must analyze the workflow to see if any new systems would be beneficial to the productivity of the workers. In the organization function of management, the analysis of the work flow should be organized in a way that will prove or disprove that the new system will would improve productivity.Verizon Communications Inc., based in New York City and incorporated in Delaware, was formed on June 30, 2000, with the merger of Bell Atlantic Corp. and GTE Corp. The mergers that formed Verizon were among the largest in U.S. business history. The Bell Atlantic - GTE transaction was designed to join Bell Atlantic's sophisticated network that served its densely-packed, data-intensive customer base in 13 states from Maine to the Virginias with GTE's national footprint, advanced data communications capabilities and long-distance expertise. The purpose was to create a combined company with the scale and scope to compete as one of the telecommunications industry's top-tier companies. This combined company would be able to provide long-distance and data services nationwide as part of a full package of other communications services. The real benefit to Verizon was the acquisition of long-haul lines. The bulk of Verizon's business is concentrated in the eastern United States. This not only renders the company, effectively, a regional phone company, but also forces it to pay usage fees to long-haul carriers, such as former MCI, to complete calls for its customers whenever those calls go outside the Verizon "footprint". Verizon provides several different types of land line services - standard POTS (Plain Old Telephone Service) service as well as VoIP (Voice Over Internet Protocol) and optical fiber line services. In addition, Verizon offers long distance services. Verizon also offers a product that is a joint venture with Microsoft called "Verizon Web Calling", a type of VoIP service used within Windows Live Messenger.Because of the new growth and the addtion of services other than land lines, Verizon had to implement new technology and training for all of its employees. GTE had tracked all of its equipment by using barcoding, similar to the same methid used to traack inventory in Supermarkets. Bell Atlantic had never done this and did not have the necessary equipment to comply with the new requirments. We had to decide how to make the barcodes and what naming conventions would be used. Once that was decided, we had to find scanners that would be able to scan the barcodes and update them into the corporate database. The scanner had to be user friendly and accurate, which would involve traing of the technitians. A usuable database also had to be...

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