Organizations can boost efficiency and increase profits by understanding their technology structure, by understanding the advantages technology can have within the organization, and by developing a plan to stay abreast with technology.
Considering the subject matter to be discussed, it is appropriate to begin with a definition of technology. According to Scott Klososky, technology refers to "all software applications and all computing devices, including PCs, mobile devices, servers, networking gear, and anything having to do with the Internet - basically anything that can be used to get work done in an office environment" (Velocity Manifesto 10). An office environment would not only include the traditional settings of cubicles and office space, but also non-traditional environments, such as those used by telecommuters. The term telecommuting refers to “a work arrangement in which employees do not commute to a central place of work.” (Wikipedia).
Every business leader, whether it be a business owner, organizational officer, or business management, should have a complete and basic understanding about the way their technology is structured within the organization. An astigmatism that has traditionally been placed on information technology (IT) by many businesses and organizations is that IT is nothing but a cost center or a “necessary evil”. This way of thinking stems from a lack of understanding of technology and the many benefits it can provide. Benefits that include more efficient employees and higher profits by providing a competitive edge. Klososky points out that most business leaders would not run their business without knowing about other business operations, such as, accounting, so why would they want to remain oblivious to the backbone of their organization, the technology structure. It is not necessary for an organizations leaders to be able to write or modify programs or build a server from the ground up. They should, however, know what role different software programs and hardware devices play within the company (Velocity Manifesto 11-12).
According to Erik Brynjolfsson and Andrew McAfee, one possible side effect that has occurred in businesses across the United States (US) from the lack of technological understanding and innovation is what they refer to as a “technological plateau”. This stagnation, while not the root cause, has definitely been a contributing factor in the recent recession that has plagued this country (Race Against the Machine). While Brynjolfsson and McAfee believe that we are still in this period of technological lackluster, there is evidence to suggest that there are companies within the US that are striving to innovate by pushing the edge of the technological envelope. An example of one such company would be Google, with their self-driving car and the recent release of their product “Glass”, a device worn like a pair of eyeglasses that can browse the internet, take pictures and video, and be used in communication....