Suzanne Roberts was promoted to the vice president of accounting. This position would be responsible for managing the department. She received this position because the previous manager had failed to maintain control of the department. When people quit the bank or transferred to different departments, finding replacements was not done properly. The company was placing people such as Bob in positions where organizational and planning skills needed were not present. His low interpersonal skills caused ill feelings among other employees in the department. He also has developed some health issues since he came to work at Valley National Bank. Another employee, Carla was placed in a position where she could not handle the responsibility of supervising and reviewing people. Even though she was demoted from the position, her salary still remained the same. Carla and Bob openly do not get along with each. It had been rumored she was also involved in a sexual harassment incident. Greg is a good employee when it comes to taking directions. However, he is not a people person nor is he good at giving instructions to others. Kathy is very smart when it comes to technical knowledge of the organization. She also has demonstrated effective management of people. The main issues with Kathy are she does not make a good salary and has already threatened to quit her position (Bernardin, 2007).
Being in the position that she is, Suzanne may have had the thoughts it would be easier to terminate all those involved and start fresh. But being the smart business person she is, she knows there is too much time and knowledge put into these employees to just eliminate them totally. The organization design is based on the interaction of the people and the arrangement of work tasks. Suzanne has to determine who is best suited for the positions available. New Valley Bank needs good employees. Can Bob, Carla, Greg and Kathy remain on with the institute and effectively get the job done? The staffing domain is designed for the recruitment, employee orientation, selection, promotion and termination of the organization. Do any of these employees deserve a promotion? Should she let Bob go? The performance management is assessing the individuals for their levels of performance. Kathy has proven she is very knowledgeable. She can interact with fellow co-workers and she is not afraid of giving orders. Perhaps this is the time Suzanne should look at the situation and promote Kathy into a higher supervisory position with a higher salary. With Kathy being the one sure employee to retain, Suzanne may feel the obligation to give Bob, Carla and Greg extra training and guidance (Bernardin & Russell, 2012). Before anyone is demoted or promoted, a manager should give a trial job to someone to test the competence of the employee with the new position (Smith, 2012).
The employees at New Valley Bank have three employees with a common factor. Bob, Carla and Greg have trouble interacting...