Since the beginning of time there have been people who are leaders and there are those that choose to be followers. As an effective leader, one must possess certain traits and skills that include knowing how to motivate others to accomplish a task. This assignment will discuss the role of a supervisor in the multicultural society of today and the three traits needed to become an effective manager. This assignment will include the relationship between managers, supervisors, and employees and how these relationships assist in guiding organizations in achieving their maximum potential and the importance of finding the right employee to meet those goals.
In today’s business world, supervisors must have a unique skill set that includes being able to communicate well with others, having the ability to effectively coach others, understanding the dynamics of working through others, and possessing performance management skills that allows them to handle changes in a positive manner.
The role of a supervisor is similar to the role of a mother or father. Just as a mother or father nurtures their child to become the best that they can be, a supervisor does the same with his/her employees. A supervisor who is committed to setting their employees up for success is essentially a recruiter, trainer, planner, motivator, coach, and a leader for others to follow (Cassidy & Kreitner, 2010, p. 9). While there are numerous traits that a supervisor should possess, there are three imperative traits that stand out above the rest in my opinion. These traits are (1) emotional intelligence, (2) being honest and ethical, and (3) having the ability to accept diversity.
Emotional intelligence, or EQ as it is known today, can be defined as noncognitive skills, capabilities, and competencies that allow one to cope and succeed with the environmental demands and pressures in the workplace as well as in life in general (Sterrett, 2006, p.2). A supervisor who possesses EQ is able to adapt to the ever-changing climates of business in today’s world. EQ plays a part in allowing a supervisor to express their preferences in decision making, pursue a goal with passion, controlling their temper, and having the ability to offer persuasive arguments for or against an idea.
A supervisor who wants to be respected by their employees must be honest and ethical in their decisions. A supervisor should treat their employees the way that they want to be treated; with respect. Honesty plays a tremendous role in regards to respect. A supervisor should recognize that no two employees are alike and accept their differences as a challenge. Having an open door policy where employees do not feel intimidated will show a supervisor’s ability to adapt to ethical differences which often occur in businesses today. It will also play a key role in assisting with diversity issues employees may encounter if they are aware that their supervisor is available if needed.
The third trait,...