a) types and frequences of crisis encountered in the school,
b) the roles and functions of the school staff involved in this process,
c) understanding the crisis management,
d) barries in conducting the crisis plan and the typical features of it in the school crisis field,
e) interventions strategies,
f) and resources used and required for this job.
In order to comprehend what is crisis management, it was build the crisis framework thought defining the concept and the core issues and discussing the various definitions, types, stages, and phases of crisis. The key words that were used in the research included “school crisis”, “intervention”, “trauma”, “crisis planning”, “crisis intervention”, “school response”, “crisis response”, “disasters”, and “school health” (Love & Cobb, 2012, p. 159). This research is based on the existing theretical and empirical information about crisis management. Hence, it is important to maintain the crisis plans for each difficulty in order to protect the educational institutes and to prevent it from happenning in the future, but some institutes fail it.
The main aim was to understand the teacher’s experience in the crisis situations and lessons learned from it, including indentification of the gaps. The crisis investigated include the residence fire, community crisis and an students social life.
The origins of the crisis theory was founded in the psychological and medical journals in 1920s (Murphy, 2004, p. 13). The schoolar’s research was concentrated on the diverse areas, like “hysteria”, “mental conflict” or “acure grief”, which established early definitions of crisis intervention concepts. It was recognised by various schools, like Erickson (1963), Caplan (1964), Quierdo (1968), that Lindermann (1944) was the first academic, who studied the crisis and defined the concept including its types (Murphy, 2004). The Lindermann viewed the crisis as a personal and unpredictable situation. This definition was made based on the examined accident had happened in 1940s, when 493 people killed in the Boston Coconut Grove fire (Murphy, 2004, p. 15).
The academics use several terms to discribe a crisis. Although this definition can vary, depending on the next three theories. First, instead of being identified as an event, crisis was named based on the percenception of participated people and the degree of support (Pagliocca & Nickerson, 2001, p. 375). Secondly, several authors stated that individuals cannot use the same strategies efficiently, which leads to sideeffects like anxiety or panic. Lastly, the crisis reactions are common (Caplan, 1964; Baldwin, 1979 cited by Pagliocca & Nickerson, 2001). Despite the fact that those definitions are wildly used, it has a distinctive meaning (Borodzicz, 2005, p. 74). According to the book, written by Borodzicz, it is agrued that the terms “emergenices”, “crises”, “disasters”, and “threats” have distinctive meaning, that it is significant to understand the compex relationship...