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The Importance Of Effective Communication In Health Care

967 words - 4 pages

Effective communication continues to be paramount footing that brings out the naked image of the conveyed message when caring is delivered in the health care system.
It is also considered the most efficient way to assure quality and safety patient care with optimistic health outcomes (LaValley, 2008). According to McCaffrey et al., (2010) findings nurses should use emphatic aptitude and clear communication skills to work, as part of a multidisciplinary team and this feature should be incorporate in yearly skills evaluation. By mastering these skills the efficiency and competence of hospitals will tremendously increase and medical errors will go down. (McCaffrey, et al, 2010). ...view middle of the document...

Patients independently of their demographic groups must have an opportunity to demonstrate the received teaching and instructions back to nurses. Nurses must assess patient perception of the disease process and their readiness to learn. This in turn, gives them a window to determinate if further teaching is needed or the patient is ready to be discharged (Williams, Davis, Parker, & Weiss, 2002). Handoff is considered one of the successful ways for nurses to deliver precise information about patient care, to optimize safety and quality of patient care. Sometime there could be some inconsistencies in communication that may lead to concrete mistakes. For that purpose the Joint Commission on Accreditation of Health Care Organizations (JCAHO) recommended the SBAR method as one standard practice to advance handoff communication (Ardoin & Broussard, 2011). Indeed, evidence-based practice confirms that physicians are increasingly satisfied with face–to-face nurse-physician communication and nurses seem to be better prepared when they telephone about patient problems. In fact, physicians are requesting to make rounds with the primary nurses more often because the nurses display greater ability to provide information on the patient’s status when using SBAR (Ardoin & Broussard, 2011).
In conclusion, effective communication is extremely important especially to nurses. To properly assess clients' needs, nurses must be able to communicate with them both verbally and non-verbally. If nurses can identify the barriers to communication, they will be able to find effective strategies to resolve variant issues, considering that any miscommunication in health care could be fatal and result in lives lost. It is crucial for a health care team to be involved in the care of a patient to effectively communicate with each other for better care coordination and management of patients’ care. With this approach of collaboration, and structural framework of better ways to improve effective communication, patient health outcomes would be positively impacted (LaValley, 2008). Many studies have demonstrated how effective communication in health can care result in excellent heath care and patient...

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