The Principles of Interpersonal Communication
1, We cannot not communicate,
Communication is a natural occurrence between all beings. As we communicate naturally, we concentrate on verbal speech to talk. Our bodies on the other hand give out signals as part of our communication. When we communicate, body language is expressed with intentional and unintentional signs. Some examples are;
• The shrugging and slumping of shoulders
• Using hand movements
• Raising and lowering of eye brows
• Facial expressions
Schmidt (2004) stated a nod of the head or a raised eye brow may be all that is asked of a listener. We need to be on the look out for implicit requests for more information that include honest feedback action to fulfill a need. One thing is for certain. The more precise we can be about what we want from another person the more likely we are to get what we want (pg2).
Verbal information is important to express the feelings and emotions which are continuously operating with-in us. However, Schmidt (2004) adds, be positive and clear. Stating our requests clearly and friendly,
“May I have a strawberry ice cream please” Will either get us what we want or information that our request is not available? (pg 1).
To use clear, positive, communication is important and to be professional with the interview remembering communication is irreversible.
2 Communication is Irreversible.
Once we have spoken, words can not be retracted. Every one of us would have been in a situation where we have said something in jest and have been taken the wrong way and later realized the comments could have been applied using a clearer and less confusing statement. To communicate effectively we need structured questions and clear speech. Wood (2007) states, once we say something to another person, our words become part of the relationship (pg 30).
A statement can not be retracted so one must be clear on commencement of a conversation.
3 Ethical Choices
When conversing with others we must be aware of ethical choices.
Interpersonal communication is used in everyday life but must be used in an appropriate manner. Wood (2003) state, Ethical communication is the ability to communicate in ways that are interpersonally effective. (pg32).
This is a code of practice which all professionals abide by. With the code of ethics one must honor patients and the feeling he/she expresses, even if you feel differently.
Positivity in your conversation helps to enhance meetings. There is no right or wrong way to communicate, but better ways to phrase words using common sense and feelings. To have no negativity in a conversation, everyone becomes relaxed, comfortable and open for a positive conversation. Wood (2007) states, through all the stages of our lives, our self-esteem is shaped by how others communicate with us. People who lack interpersonal communication skills are unlikely to rise to the top of their fields,...