The Quality Of Care Essay

1321 words - 5 pages

There are many different types of care within the care sector and it is within these, that service users and carers form relationships. Using the studies from the Open University K101 ’An Introduction to Health and Social Care’ block one material, we read of some of these types of care; family carers in the case of Ann and her step-father, Angus, who suffers from Parkinson’s, and formal carers; with Anwar and his newly diagnosed diabetes with the primary and secondary services. Then there are those employed to work in the home such as carer’s employed by an agency like Somebody Cares. This essay looks to analyse how the quality of the relationship affects the quality of care given and also how it affects the service user’s experience of receiving care using the above examples to illustrate my observations.
It is important to recognise that there are differences in relationships within care. A care plan for one person maybe that they require social interaction and to a degree, friendship. Whereas another person may need help with things and not so much a companionship. The relationship is dependant on the service user’s requirements. In a study of the domiciliary care company, Somebody Cares, (K101. Unit 3, pp 149 - 152) we are able to see examples of good care practice and how service users can benefit from having a carer. For example, Clarice receives morning care from Liz. Liz and Clarice have a healthy relationship within the hours that care is provided. Clarice is able to make decisions, set her preferences and leads the process of her care, and Liz respects Clarice in this. From this we hear that Clarice is very happy and comfortable with her care and feels able to stay at home and be independent. In some cases, physical care is not the only aspect required. In the case of Aerwyn, he benefits greatly from the relationship he has with his carer, Elvis. Although Aerwyn only has visits from Elvis two times a week, we are able to see that Elvis helps Aerwyn to live a life with opportunities and access to services that help him develop and maximise his potential, such as at a local computer class. Aerwyn requires friendship as part of his care plan and we are shown that he is uncomfortable with a carer wearing uniform and refers to Elvis as his friend, not his carer. It is in this type of relationship we can see Aerwyn trusting Elvis and enjoying his time with him which may not have been possible if they failed to connect in the way necessary.
This, unfortunately, is not always the case. Anwar goes to see his doctor when he begins to feel unwell. (K101, Unit 2, p 75) Anwar is unsure about his visit, worrying about whether what he is describing will be seen as trivial and whether or not the doctor will understand his English since it is his second language. Where Anwar was let down in his care was that in describing his health issues, he felt that he was not heard when he started to explain and that the doctor seemed to move on quickly and he...

Find Another Essay On The Quality of Care

Impact of mHealth on Quality of Care,

1138 words - 5 pages treatment support (Istepanian et al, 2011). This technology is becoming a popular alternative in underserved region where there is a huge population and a high level of mobile phone usage. NGOs like mHealth Alliance are pushing for for continued use of mHealth in the developing countries. Impact of mHealth on quality of care, life, cost of care, and access mHealth revolves around 3 major modalities; Mobile web for health management sites, Text

Telemedicne: Quality of Care and Efficacy

1609 words - 6 pages Telemedicine: Quality of Care and EfficacyWhen assessing the quality of care derived from Telemedicine there are a number of factors that are involved in the ability of the physician to provide a level of care that is equivalent or superior to the level of care that is afforded the patient through traditional methods of client communication, diagnostics, and treatment. It is the responsibility of the doctor practicing telemedicine to ensure that

Quality care of patients in hospitals and the current nursing shortages

1215 words - 5 pages of RNs feel that the quality of nursing care at their facility has declined during the past two years, with 68 percent of RNs citing staffing levels as a major contributing factor to this problem." (AFSCME, 2003)Nurses are often pressured into taking short cuts to save hospitals money. Most of the time, this results in inadequate care provided to patients. Hospitals have found that with lower nurse to patient ratios will enhance the ability to

Quality of Indemnity Vs. Managed Care Insurance System

3734 words - 15 pages 3.4.2 Customers 3.5 Benefits of indemnity insurance 3.6 Managed care and Quality 3.6.1 Quality Indicators 7 Recommended Changes 8 The role of healthcare managers 3.8.1 Healthcare managers within the providers¡¦ institutions 3.8.2 Healthcare managers within the companies Conclusion References Abstract People have to face it today that it is impossible to avoid healthcare and

Problems Associated with Cost and Quality of Day Care

1118 words - 4 pages How does the cost of child care influence the decisions of mothers with young children? A large problem I have noticed with sub-optimal child care and high-quality child care are that they have an extreme variation in prices. Some people say that high-quality child care is more expensive then sub-optimal child care because of how well they take care of the children. The differences between the both of them; in some child care centers there are

Quality of Care in Student Run or Free Clinics

2427 words - 10 pages estimated that this condition will be either directly or indirectly responsible for $76.6 billion in health care costs in 2010.9 The morbidity and mortality associated with uncontrolled hypertension make initiatives to improve the quality of care in this area important in any outpatient practice. The LCME encourages medical schools to provide service learning opportunities for students, many medical schools have opted to support student run

The role of quality

1354 words - 5 pages means that if you simply want a car that will get you from A to B, and you're not bothered about having the best car (either in safety or specifications), then the cheapest car that performs to your requirements is seen as being up to the standard and is therefore of sufficient quality.The quality a hotel is denoted by the internationally recognised star rating system, i.e. a 1 star hotel will provide the most basic of comforts, and a 5 star hotel

The Quality Of Life Essay

734 words - 3 pages Personal EssayPeople are very complex beings and there actions that they take part in and there personalities will ether make them have successful or unsuccessful lives. The quality of ones life is very important but can sometimes be hard to measure. Many people may have there own opinion and different ways to measure someone's life but I believe I picked the best characteristics in order to accurately measure the quality of someone's life. The

WHO BEARS THE COST OF QUALITY (TOTAL QUALITY MANAGEMENT)

1003 words - 4 pages Mobile 0097150 499 1152 Who bears the cost of non-quality - the company or the customer or both?"Let us first understand what are the costs of non quality? Costs associated with poor quality are also referred to as the costs of non conformance, or failure costs. The costs of failures is the difference between what it actually costs to produce a product or deliver a service and what it would cost if there were no failures. This is generally the

The Importance of Prenatal Care

2060 words - 8 pages The Importance of Prenatal Care Prenatal care is widely accepted as an important element in improving pregnancy outcome. (Gorrie, McKinney, Murray, 1998). Prenatal care is defined as care of a pregnant woman during the time in the maternity cycle that begins with conception and ends with the onset of labor. A medical, surgical, gynecologic, obstretic, social and family history is taken (Mosby's Medical, Nursing, and Allied Health

Components of the Quality of Healthcare

1707 words - 7 pages Once defined as “the degree of conformity with preset standards”...the standards of which care were judged was implicit and existed solely in the mind of evaluators (Sultz & Young, 2014). Quality of care is a measureable aspect of healthcare though challenging, it can classify and enumerate poor and high-quality care. Measures are used to analyze how healthcare institutions perform in quality and in finance; the organization has a basis for

Similar Essays

Improving The Quality Of Nursing Care

2358 words - 9 pages The field of nursing has evolved over time and keeps changing every day. With the numerous changes comes improvement in the quality of care that nurses give on a daily basis. For example, nurses never used to wear gloves when performing a majority of their tasks such as administering injections or toileting patients. Over time, it was discovered that many patients carried diseases that were easily transferrable via body fluids or blood. As a

Quality Of Care Essay

1345 words - 5 pages involved which make the caring relationship successful together with how the quality of care can affect the relationship between the provider and the receiver. PRIMARY HEALTHCARE Primary Healthcare Services are those which are directly accessible to the Service User (K101, Unit2, P75). When the Service User believes they are ill, their first point of contact is normally a GP. In the case of Anwar Malik, his first visit to his GP

Quality Of Care Essay

1363 words - 5 pages It can be difficult to measure the quality of a care relationship. K101 suggests that there are five care principals, which together result in good quality care; “ Support people in maximising their potential, Support people in having a voice and being heard, Respect people’s beliefs and preferences, Support people’s rights to appropriate services and Respect people’s privacy and right to confidentiality” (K101, Unit 4, p.183). This essay

Higher Nurse To Patient Ratios Improves The Quality Of Care

2212 words - 9 pages under the healthcare reform (Sanford 38). Have these ratios affected the quality of care? Healthcare institutions, especially hospitals, argue that reducing the number of registered nurses and diluting the skill mix would not lower care standards (Hunt 18). The argument amongst all sides regarding the best mix and right numbers and the financial impact of applying such ratios is still being debated today. At the peak of restructuring of American