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“The Rise And Fall Of The First Associate Dean Of A Graduate Research Institution”

2110 words - 8 pages

SmithMNGT 595021 July 2012"The Rise and Fall of the First Associate Dean of a Graduate Research Institution"In November 2009, as my interview with the Dean of this Graduate Research Institution, the Associate Dean of this Graduate Research Institution, the Director of Admissions, and a Student Services Program Coordinator concluded, I was asked the infamous closing question; "Do you have any questions for us"? The team seemed to have explained the organizational structure of the Graduate School as well as the description of the open position quite well I only had one main question for them and it was: "What is the shelf life of this position, and have most of the coordinators been here for some time; or are they new"?The group informed me that most of the staff members were indeed new. Out of twelve staff members; two of them had been there over thirty years, three of them had been there for eight years, and the rest had been there for less than eight years. In my mind I wondered; with such a significant job as keeping this Institution running properly, why is the turnover rate in this department as high as it is? Although I was slightly concerned; the position still seemed like a wonderful opportunity for me to utilize and build on my student services skills, as well as, give me a chance to help change the organization. Now having been employed here for almost three years now, I not only understand why the turnover rate is as high as it is, I see that there aren't many positive changes being made to modify this. It seems that more senior level staff members with years of experience in policy and procedures continue to leave, and new staff members with little to no knowledge about the Institution are being hired. This turnover cycle is causing the quality of staff members' work performance to decrease.An organization is defined as a group of people who work interdependently toward some purpose (McShane and Von Glinow 2009). When I became employed by this Institution in 2009, the organization was comprised of the twelve staff members including: the Dean of the Graduate Research Institution, the Associate Dean of the Graduate Research Institution, the Director of Admissions, a Business Manager and eight Student Services Program Coordinators. Of these staff members only female senior level staff member there was the Associate Dean. This made me feel this Institution had a glass ceiling. A glass ceiling is appears to restrict women's access to the top management positions solely because they are women (Powell 2011).My role in this organization is to serve as the Student Services Program Coordinator for all fifty graduate level programs for the College of Education excluding Master of Arts in Teaching programs. All Program Coordinators are responsible for answering email, telephone, and walk-in inquiries and questions that students have about admission decisions, the status of their application, and graduate student forms. We are also held accountable...

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