Henry Kissinger is quoted as saying that the task of a leader is to get people from where they are to where they have not been. This is also a reflection of the work of Vroom & Jago (2007) who state that leaders should motivate others to do great things. With correctional workers, effective leadership and management is essential to the safety of other workers. To those housed in correctional facilities, and to the community at large. How new leaders are trained and prepared for their important role is essential to the success of correctional institutions. This paper will address a review of best practice regarding leadership in correctional facilities as well as an analysis of Corrections Corporation of America’s (CCA) Samberg Program. Finally, the paper will address a specific training evaluation model to enhance the program.
Best Practice for Leadership Training for Correctional Facilities
There is a body of research that demonstrates the best way to train new leaders in correctional facilities. Ruddell and Cecil (2010) write, “They must understand the role that their
institution plays in their community; the effect of different stakeholder groups on their organizational mission; the importance of their staff in achieving the organization’s goals; and the impact of providing a safe and secure correctional environment where inmates can work toward their rehabilitation and return to live crime-free in the community” (p. 80). This is a large undertaking. It would behoove organizations to ensure that they are training staff in ways that will help promote these habits while increasing the efficacy of their organization.
Corrections Corporation of America
Headquartered in Nashville, Tennessee, Corrections Corporation of America is a corrections management provider specializing “in the design, construction, expansion, and management of prisons, jails, and detention facilities, along with residential reentry services, as well as inmate transportation services (Who are We, 2013, para. 2). Included in the mission is a commitment to preparing employees to do their jobs safely and effectively. Included in this commitment is providing ongoing training for staff and offering leadership programs.
The Samberg Leadership Program
With its commitment to preparing employees to do their jobs safely and effectively, the Corrections Corporation of America established the Samberg Leadership Program. The company believes in promoting from within and training new leaders to manage, to mentor, and to make decisions that are in line with the mission and vision of the company. The Samberg Leadership Program “provides managers, directors, administrators, security supervisors, and other high-potential employees with structures lessons in leadership, communication, delegation, decision-making, and more” (Samberg Leadership Program, 2013, para. 2). The program was established after noticing a high turnover rate of correctional officers. The program aimed to develop...