This website uses cookies to ensure you have the best experience. Learn more

The Y2 K Issue Essay

1491 words - 6 pages

Before 2000, there was a problem known as The Year 2000 (Y2K) facing the computer-related functions, which was the abbreviation of a four-digit year into two digits. Since Delta have to fix this issues, Mullin convinced Feld to take on the role of CIO at Delta until January 1,2000. Mullin and Feld committed to not only fix the Y2K issue, but to restore the Information Technology as a strategic tool in Delta.
To lead the organizational transformation centered on the assumption of information in real time they created a small team that includes the senior executives- the chief financial officer, the executive vice president of customer service, and the head of airline operations (Wiell & Ross, 2004). The executive team was known by the name Information Technology Board. As one of the IT Board most important responsibilities in order to achieve their target is defining the IT role in the firm. They stated four principles:
• Adopt a process view of the firm.
• Build a corporate infrastructure to support cross-functional processes.
• Build and leverage a standardized environment.
• Focus on the customer.
Feld and the IT Board worked together to build the enterprise architecture as a first step in restore Delta’s Information Technology. As a second step the IT Board determined the core operations of the company: (1) customer experience, (2) airline operation, (3) digital dashboard for revenue management, and (4) wired workforce wired for administrative functions.
They knew the importance of developing and implementing all the four core operations, but they cannot do that at one time. The IT Board chose to repair the flight operations and the customer experience, two processes that ran on the firm’s existing outdated airport-based technologies (Wiell & Ross, 2004).
Management defined the information requirements for these two core processes in terms of nine databases: location, schedule, flight, maintenance, equipment, employee, aircraft, customer, and ticket. A key component of the architecture was the Delta Nervous System (DNS), a middleware environment that captured and disseminated data to employees and applications (Wiell & Ross, 2004).
Delta Nervous System
From 2000 through 2005 Delta started working on Delta Nervous System (DNS) a new information technology infrastructure, which cost Delta over $1.5 billion to develop. DNS intervened in the efficiency of almost every area of Delta’s operations. Connects databases that track everything from reservations and ticketing, to check-in and baggage handling, flight crew and operations. The approach used in the DNS was “publish and subscribe” approach. Whenever a certain data items change all applications subscribed to the DNS will be notified, so that employees will always have current data and information and consequently they have the ability to respond to changes as needed (Turban, Rainer & Potter, 2005). Connected through DNS, individual systems report new ticket reservation changes, and...

Find Another Essay On The Y2K Issue

Science, Technology and Us Essay

1287 words - 5 pages here?". If anyone thinks about the year 1999, you would clearly remember all the hype that was created about the Y2K scare. Apparently, specialists believed that because the year would change from 1900's to the 2000's, computers would have a difficult time adjusting and would think that by writing 2-5-00, it would be translated as February 5, 2000. It was during this time that people started to buy extra groceries and gas, because they

The Psychological Ramifications of Global Environmental Change

978 words - 4 pages resulting in more drug and alcohol abuse, suicides, and child/spousal abuse (Doherty and Clayton, 2011). One wonders if this is truly from actual worry about the possibility of global changes or the incitement of concern caused by the predictive hype and media attention. Comparatively speaking an event that touched most of the world, simply by virtue of its occurrence within the current digital age, was the Y2K event of December 31, 2000. The

Society's Dependence On Technology

2823 words - 11 pages integrating itself into society, many major uses have developed, but at a cost that brings on dangerous side effects, both mental and physical, as shown by the potential Y2K bug, that will continue unless active measures are sought out by those so dependent on technology. For quite some time now, technology has been entering the lives of nearly everyone, and, in return, people have embraced it. By now it doesn't matter where someone goes, be it the

Outsourcing Development Work to India

2410 words - 10 pages 's came with Y2K. Work needed to get done quick and outsourcing to Indian companies was a solution to this. Indian companies had the ability to scale rapidly. Y2K conversion wasn't too high in the value-chain job, however it gave Indian companies a view of what was possible. Then came process maturity and standardization through processes. Indian companies have spent much time honing rigorous development methodologies, and many these days

It's Time for Immigration Reform

854 words - 3 pages detrimental to Americans and immigrants alike.   One often-used irrelevant argument is that we are a nation of immigrants. While true, it does not shed light on the question of how many immigrants should be admitted annually and what should be the criteria for admission. To understand the issue, we must focus on the numbers involved. Although the Census Bureau has not released the number of immigrants for fiscal

Scenario Construction: Analysis of 3 future scenarios using 3 approaches. Cite source of each scenario. Address questions regarding the author's purpose

6356 words - 25 pages a global "holarchy" where human beings co-evolve with their societies. This calls for maintaining mastery over the complex and interdependent world we have created.On Technological CapacityY2K Survival Guide: Protect Your Family From the Coming Crisis. The Y2K site: http://www.ytwok.com."Apply a little imagination and thought to the perils of Y2K and set them against a backdrop of today's news events. The result is The New York Journal, January 4

The Future of Management

888 words - 4 pages Abstract Management development strategies of many organizations seemed to converge in the nineties. We thought the world would stay on a standstill when the millennium loomed. The new word on the street was “Y2K.” So what are the concerns for the current state of management development, and what we expect for the future to hold? This paper will tackle such issue. The Future of Management Companies are geared into increase in efficiency and

ETHICS AND THE INTERNET

994 words - 4 pages Horses. Although not as threatening as real viruses, or even the Y2K bug, what is more annoying are virus hoaxes and myths. These are lumped together under urban legends, a special category of junk mail. If you have an e-mail account you will no doubt receive warning notices from well-meaning friends to watch out for "A Bug's Life" screensaver file along with the "Bill Gates Giveaway" hoax.There are also scam artists in the Internet who will

A Rhetorical Analysis of Richard Lindzen’s The World Should Not Waste Resources on Fighting Global Warming

1231 words - 5 pages as gullible, and as stated earlier, scientifically illiterate. Examples of this is when he talks about catastrophes that were predicted but never occurred, such as the global cooling in the 1970s, widespread famine in the 1980s, and the well-known Year 2000 computer bug, or Y2K. Lindzen believes that climate change is purely political, and that the media and policy makers manipulate science and scientists to produce work for their own agenda

Kessler Syndrome

1447 words - 6 pages problem. If satellites become obsolete, phones will not work, television will not work, international trade will come to a stop, basically the world we live in will not be the same. People do not realize the importance of satellites in our everyday lives. If all of our systems go down, the entire world will be in panic. It would basically be the reality of the Y2K scare. Natural astronomical debris is part of the problem, but most of it is caused

The Destructive Nature of Technology

2067 words - 8 pages the loss of money, the Y2K issue, and the negative effects that the Internet has for children, are surprisingly not related. Each problem needs to be addressed individually because there are no quick fixes (or "patches" in technical terms). Once the more intelligent people (I mean people with common sense and not people who believe they are technically skilled) begin to execute the above request, the evils of technology will find it hard to

Similar Essays

The Year 2000 Is Just Around The Corner

2481 words - 10 pages . 1996 --- Biting the Silver Bullet. Online. Http://www.year2000.com/archive/Nfbullet.html. 2 Nov. 1996. ---. DOOMSDAY 2000. Computer World. 6 Sept. 1993: n. pag. Online. Internet. 2 Nov. 1996. Available Http://www.year2000.com/archive/NFcw-article.html. Microsoft. "Year 2000 Frequently Asked Questions." Online Http://www.microsoft.com/cio/articles/year2000faq.htm . Seligman, James & Issa, Nabil. Online. The Year 2000 Issue: Implications for Public Health Information and Surveillance Systems. Http://www.cdc.gov/y2k/year2000.htm. 9 Nov. 1996. Word Count: 2340

Dell's Solution For The Y2 K Bug

4448 words - 18 pages the Y2K millenium, and will help avoid any major downtime within the company. The Y2K problem is a big issue to Dell and many other small or large business owners, and how the Y2K problem can paralyze the world when the year 2000 arrives. In other words, what needs to be done, and how do we prevent this problem from hurting our economy and our communications technology. The most important question in every ones mind is what to do to solve the

Societies Dependence On Technology Essay

2540 words - 11 pages integrating itself into society, many major uses have developed, but at a cost that brings on dangerous side effects, both mental and physical, as shown by the potential Y2K bug, that will continue unless active measures are sought out by those so dependent on technology. In order to properly explain how technology is overtaking and overwhelming people, it is necessary to understand how and when technology was integrated into society. In the

Project Management Organizational Structures Essay

1136 words - 5 pages " (Kerzner.2003).The advantages to this structure are that there is one complete line of authority over the project. There is one person whom is in charge of the whole project. This eliminates the confusion for the team on who to go to if there is an issue. In this structure there is one leader. There is also strong communication across the team, flexibility in determining the cost and time of the project. This type of structure also has a high morale