"Thinking Critically" Simulation Paper

1226 words - 5 pages

IntroductionNot many people in business get the opportunity to make mistakes in a safe environment. Errors in judgment, particularly in the highly competitive consumer electronics retail business, are not only costly to the business, but also to careers. As Oscar Wilde put it, "Experience is the name everyone gives to their mistakes." For that reason, the benefit of the University of Phoenix "Thinking Critically" simulation is that the user has the opportunity to learn from errors and, instead of receiving a poor performance review, try again until getting it right. This paper explains the tools and techniques used by the writer, acting as manager of the store in the simulation, to make decisions while using the simulation, discusses key points emphasized, and documents the lessons learned.Tools and TechniquesThe initial task faced by the young Credenhill protegé, newly assigned to the role of manager of the store, was to decide which of the issues faced by the store were symptoms and which were real problems. The manager first listed the issues and then placed them where he thought they should be on a 'fish bone' or 'cause and effect' diagram. While usually used to reveal the causes or contributing factors of a problem (HCi Professional Services, 2005), the tool proved effective in helping the manager to map the symptoms around the applicable problems. Some rearranging was required and some issues ended up being placed on their own because they were isolated from the main issue of falling sales, but the tool proved effective in this instance.The next task was to prioritize the true problems using a 2X2 matrix. The matrix categorized problems based on whether they were critical/urgent, non-critical/urgent, critical/non-urgent, or non-critical/non-urgent. The matrix proved effective in focusing the manager on the problems that required the greatest of his time, attention and resources (Lowy & Hood, 2004, p.19). It brought attention to the major problem in the simulation - that of falling sales - because the three root problems that affected that were all placed, correctly, in the critical/urgent quadrant. This prioritization also led to better decisions as to how to utilize the store's budget and address the interests of the employees, customers and corporate headquarters.Finally, the manager made decisions on what measurements to use to gauge the success of the decision set by mapping the proposed measures beside the solution it would best evaluate and deciding which, if there were more than one, had the closest connection to the actions generated by the solution.Key PointsThe simulation emphasized key points in the University of Phoenix decision-making model. There are four discussed below that the writer thought were most useful.Identifying the ProblemWhile several problems were presented in the simulation, some clearly as 'noise' to distract the decision maker, the manager identified as the main problem the one that had the greatest...

Find Another Essay On "Thinking Critically" Simulation Paper

Thinking Critically Simulation. Essay

1013 words - 4 pages The Credenhill Retailing Company, with 112 stores throughout the country, is experiencing problems in the companies north Dallas location. This paper will frame the problems in which the store is experiencing, and evaluate the decisions made in focusing on framing the problems and making decisions regarding the effectiveness of the decisions made.I see three main problems for the north Dallas location, which are decreased sales volume, WAN

Thinking Critically Simulation UOP Essay

783 words - 3 pages A critical thinking simulation is a helpful tool that can be implemented to help teach the fundamental decision-making steps which include framing the problem, making the decision, and evaluating the decision. The University of Phoenix devised such a simulation where the participant was directed to make the decisions that would normally be associated with the highest management level of a company. Specifically, the participant is placed in


872 words - 4 pages , health care professional, nurse, or family members (Nehring and Lashley, 2010). Another component of the theoretical framework is education simulation, which includes active learning, feedback, diverse learning styles, student faculty feedback, and high expectations. Active learning boosts critical thinking and provides the tutor with an opportunity to assess students’ decision-making abilities. The educator should provide the learners with

web-based simulation in nursing

1706 words - 7 pages ). These simulation programs all address the need for clinical learning and we need to know more about their educational impact. The implied question is: How valuable are they in the curriculum and can they be substituted for clinical placement experience? The current paper aims to compare the effectiveness of two simulation education techniques: laboratory-based and computer-based simulation. Study participants were senior nursing students in Australia

Business Decision Making

1335 words - 5 pages same tools and techniques during a thinking critically business scenario. The paper will also discuss how different tools and techniques could have been used to make different, yet still successful decisions. The techniques of the stimulation gave an outline of achieving the companies goal to identifying the problems, how to fix the problems and implementation. The criteria matrix was the technique used to identify the problems. The criteria

ECO/360 Fiscal Policy Simulation

866 words - 3 pages "Even in free market economies, governments have an important role to play in keeping the economy on the growth path, and dealing with inflation and recession." The fiscal policy simulation was offered to provide the students with an environment in which to make fiscal policy decisions and study the outcomes. The purpose of this paper is to explain the effects of changes in fiscal policy, identify four key points presented in the simulation

ECO/360 Supply and Demand Simulation

1221 words - 5 pages The purpose of this paper is to summarize the supply and demand simulation in Resource for ECO/360, answer the instructor's questions regarding the simulation, and provide a summary of the results of the simulation. After reading this paper, the audience should understand how the simulation helps the user to better comprehend how the market is affected by supply and demand.Content SummaryThe purpose of the simulation is to familiarize the user

Critical Thinking

539 words - 2 pages PAGE 3 Jayson BacottPHI-10511/23/14Benjamin PerlinCritical ThinkingIn academic, professional and sometimes in daily human life there is talk about critical thinking, the professor of an educational institution may ask of his/her students to think critically when it comes to completing assignments, or the term may be heard in professional circles, the office manager will try to instill in the people working under him/her to think critically when

Thinking Critically

727 words - 3 pages ComponentsI though critically in this simulation and did not use assumptions. I didn't not assume the sales would go up by giving my employee a performance bonus, which they did not get. I used critical thinking to put me in the position of a manager. What does corporate want to see? They want to see money coming in. They want to see increased sales. The do not want to see pay increases and performance bonuses if the sales are down. This was my

Achieving Project Goals Simulation

735 words - 3 pages Achieving Project Goals Simulation Paper Achieving Project Goals Simulation PaperJoseph RehmanUniversity of PhoenixCourse: MGT/437Instructor: Mark FechtelSeptember 20, 2010Achieving Project Goals Simulation PaperProject management is defined by BusinessDictionary.com as, "Approach to management of work within the constraints of time, cost, and performance requirements." Project management requires careful planning and studying all of the

International Trade Simulation Paper

830 words - 3 pages The purpose of this paper is to illustrate the concept of international trade. The simulation on international trade incorporated many of the concepts found in the readings on international trade for this week?s assignments. The simulation required that there is an understanding of the significance of free trade and the various advantages and disadvantages of trade restrictions of any kind. The delicate balance that must be maintained between

Similar Essays

Thinking Critically Simulation Review

1022 words - 4 pages Thinking Critically PAGE \* MERGEFORMAT 7 Thinking Critically Simulation ReviewMGT350IntroductionGeorge Bernard Shaw once said that, "the function of education is to teach one to think intensively and to think critically... Intelligence plus character - that is the goal of true education" (Critically Quotes & Quotations). Thinking critically involves many steps in deciding what is the desired outcome, how it will affect everything or

Thinking Critically Simulation Review

1206 words - 5 pages . Good decision -making skills can successfully be integrated into business operations as part of managements' attempts to restructure and revitalize America's business.This paper will summarize Critical Thinking Simulation, to include tools used to make decisions and how the components affect decision making. It will also discuss the four key points from the simulation assignment and how the concepts of critical thinking and decision making can be

Thinking Critically Simulation Essay

1178 words - 5 pages the key plan. To effectively complete that process, employees must possess the proficiency to think critically and to make appropriate decisions. Good decision making involves the integration of personal and social values with facts. Decision-making skills can successfully be integrated into business operations as part of managements' attempts to restructure and revitalize America's business. This paper summarizes the Critical Thinking and Decision

"Thinking Critically" And Decision Making Simulation

1179 words - 5 pages must possess the proficiency to think critically and to make appropriate decisions. Good decision making involves the integration of personal and social values with facts. Decision-making skills can successfully be integrated into business operations as part of managements' attempts to restructure and revitalize America's business. This paper summarizes the Critical Thinking and Decision-Making Simulation, to include which tools were used to