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This Discussion Will Focus On Answering Machines And The Caller Identification System, And How This Technology Affects Our Leisure Time, Our Business Interactions, And Our Personal Relationships.

5093 words - 20 pages

This discussion will focus on answering machines and the caller identification system, and how this technology affects our leisure time, our business interactions, and our personal relationships. The history and progression of this technology is documented to collectively show the impact that it has had in our world. The control of communication that we exercise in our own homes and offices and how this in turn directly relates to our everyday lives will be explored. It has become clear to the authors through research and exploration, that society's needs have dictated how the technology has evolved to the current level. As a culture, we have become somewhat dependent on the information provided by these technologies to obtain partial control of the use of our precious time and energy. Anyone who has ever heard the telephone ring, looked at the caller ID display, and then made the choice to pass or to answer the call is affected by this technology. These choices may have far reaching consequences that lead to changes in our personal and business communications, and the relationships to which they are tied.By choosing to let a call go unanswered, we are selecting whom we do or do not wish to speak with at that particular time. Whether that is a call from an in-law, friend, solicitor, or most often an unknown caller, this choice is leading all of us to selectively isolate ourselves from the outside world. It is common knowledge that telemarketers are now blocking their numbers and names to entice the receiver to pick up the telephone.The good in this is that we do not frustrate ourselves by rushing to answer the phone, only to find that the call is coming in from an unknown source, most likely a sales or survey type call. Most of us today lead busy lives, and become annoyed at the interruptions that are generated from unsolicited interruptions. These calls almost always come as we are sitting down to dinner or settling in for a quiet evening at home after a stressful day at the office. This is about power and the choices that we make related to answering incoming telephone calls are a matter of exercising this power to choose. Because we often feel powerless in this world, this is one avenue that we can take in order to feel more powerful.Also discussed will be the history of both the answering machine and caller ID. The history and the manner in which the technology has evolved shows how societies needs have influenced the many changes to this technology.The available research was consistent in showing that there have been significant changes in our society as we become easier and easier to identify. From the beginning, consumer groups endorsed proposed legislation that would prevent callers from being able to obtain unpublished telephone numbers (Karpinski, 1990). This concern originally arose related to domestic violence centers refusal to allow their telephone numbers to become public knowledge. The banter between communication companies and...

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