This Paper Is Related To Communication In A Personal Care Home. It Discusses Staff Patients Relationship, Staff Staff, And Patient Patient Nonverbal And Verbal Cues

871 words - 3 pages

Personal Care Home VisitIntroduction Personal Care Home VisitCommunication is a method we utilize to connect the gap between knowledge and comprehension. Communication is a fascinating constant factor in today's society. People persistently communicate verbally, through the internet, on the phone, non-verbally, television and in many more different ways. Today, we have a means of mass communication. My observational research was over span of about 2 1/2 hours on a Saturday March 27th, 2004 at a personal care facility. I was able to observe quite a bit during this time. As students it is important to observe patient-patient communication, staff-patient communication and staff-staff communication. I will also be observing the pro's and cons of communicating at a personal care home facility. By doing this, I will be able to determine what communication techniques to use and not to use once I become a nurse.Patient And Patient CommunicationWe cannot forget that patients in a personal care home are human beings and want to be accepted. Patients want to be treated as people and want to be appreciated. Some patients don't get along with others and we have to respect that. I observed that some residents were annoyed of others and others got along quite well. I found that the residents at the facility were frustrated and angry when they were being ignored by other residents. A number of residents could not verbally communicate clearly and words were jumbled and slurred. During conversations I noticed some residents were not making any sense to each other. However, their verbal and non-verbal communication seemed to depict that they understood exactly what the other was saying. These patients clearly had some sort of dementia or Alzheimer's. Yet, they are still human and also want the human contact and acceptance that we all desire.Patient and staff communication.I found that the staff and patients got along well with each other. Patients called the nurses and other health care workers by their first name. Most of the time, nurses and health care workers would call clients by Mr._______ or Mrs._______. This specific care facility was of a certain religious background. The health care workers who were obviously not of the same religion, were aware of the residents customs and respected the beliefs and values of their culture. At times, patients were confused but staff would always remind them of reality. For example a resident was brought to the commode and wanted to be brought to the commode again after every five minutes. The nurse told the resident repeatedly that she has already been to the commode. Although the...

Find Another Essay On This paper is related to communication in a personal care home. it discusses staff-patients relationship, staff-staff, and patient-patient nonverbal and verbal cues

Horizontal Violence and Staff Morale Essay

1350 words - 5 pages and making threats to someone (Echevarria, 2013). These activities may cause mayhem for the victim of horizontal violence and can drastically reduce patient safety. When a nurse is being bullied through horizontal violence, a patients’ safety is put at a great risk of being affected. Effective communication is necessary for nurses to provide safe and reliable care. According to Purpora and Blegen, approximately 60% of actual errors in

Armed Teachers and Staff in Schools

1891 words - 8 pages creating mass violence from completing his or her task. State representatives, national organizations, school staff, and parents need to come together to figure out the most reliable ways to prevent an active shooter situation from occurring in their schools. One solution that has been active is many schools have partnered with local law enforcement agencies to provide a police officers to patrol school grounds. Although it may be effective while

Domestic Staff

596 words - 2 pages Can You Afford Domestic Staff?Families employ domestic staff today because the most common family is a working man and a working woman, most likely with a child, which adds up to little family time and a stressed everyday life. So because of the decreasing amount of time, the working families have to hire domestic staff, whether it is nannying, dog-walking or cleaning it is necessary.People take these types of jobs because they are one of these

Verbal and Nonverbal Communication

1790 words - 7 pages your point (Sundaram & Webster, 2000). In a study by Marianne Schmid Mast it is shown how nonverbal communication is effective in a patient and physician relationship. The first example that is used in this study is the double blind experiment. The double blind experiment helps keep patients healthy and studies valid, because the physician cannot unknowingly give the patient nonverbal cues. Say for example, a physician is administering a drug to

Staff development is most important in organization

2053 words - 8 pages staff at all stages of their career.In this assignment, it will be discussed that staff development is a vital part to all staff and the organization because staff development is always focus on the long-term staff potential development with a continuous basis. Importantly, it could be a compliment with the organizational growth according to the business strategy and environmental changes.Chapter 2Define of Staff DevelopmentIn the Oxford English

Conflict between Staff and Line Managerial Officers

1485 words - 6 pages IntroductionThe article "Conflict between staff and line managerial officers" from Melville Dalton describes the situation of staff organizations in the 1950s. In this time staff organizations are relatively new and were "a response to many complex interrelated forces" . The goal in demanding specialists in form of "staff people" was to create higher production and more efficiency. This introduction of a new organizational structure is related

Conflicts Between Staff And Line Managerial Officers

802 words - 3 pages Aims of the articleThe main aim is to study the behaviour of two managerial organizations in a great conflict system. "Staff people" are there to support those in the "line", but both find it tense to cooperate with each other. The particular subject of study is the two assumptions, stating briefly, that staff members are satisfied with informal authority over production and their contributions would be accepted by line officers.Summary of the

Benefits of a Motivated Staff

1543 words - 7 pages What is motivation? Motivation is defined as “an individual’s willingness to respond to the organization’s requirements in short run.” (P.71 Dixon, 1998) For the purposes of this research paper, I find the most fitting definition of motivation is to define it as “the force that Energizes, Directs, and Sustains behavior.” (, 2014) Motivation is imperative to productivity. A highly motivated staff often leads to high productivity from the


1158 words - 5 pages or makes that internal decision to excel, nothing much will happen. There are different models used in motivating personnel. There is the human relations model which recognizes the worker's need to have a sense of belonging, to feel important, and to have recognition. It goes beyond the human relations model in recognizing that workers also want the opportunity to develop and apply all their skills in the performance of their work. People

Case study on recruitment and select staff

1033 words - 4 pages family background should not be asked. Once such a question has been asked, it leaves the employer opens to the allegation that failure to employ the applicant was motivated by discriminatory considerations.8.Use company as an excuse to ask female applicants outIt is extremely unacceptable that John asked a few attractive female applicants to go to lunch so he can tell them more about the job and the company. This action can cause John in criminal

Causes and Prevention of Burnout in Human Services Staff

1286 words - 5 pages paper will also contain personal observations regarding burnout.BurnoutBurnout is defined as a breakdown of the emotional well-being of an individual because of stress in the workplace. Whereas an employee used to be a highly motivated and committed worker, burnout causes him or her to feel useless and incompetent. Schwartz (2008) describes burnout as:a psychological term for the experience of long-term emotional exhaustion, diminished interest

Similar Essays

Research Study: Nurse Practitioners As Staff Leaders For Patient Care

1147 words - 5 pages (CCM), which includes self-management, decision support, delivery system design, clinical information systems, community resources, and organizational support. All staff and a convenience sampling of patients were interviewed to evaluate the chronic care model as it related to the nurse practitioner. The findings of this case review were that the skill set of the nurse practitioners met all of the requirements of the CCM, they exceled at

Evaluating Patient Satisfaction With Behavioral Sciences Staff

2187 words - 9 pages , nurses, nutritionist, support staff, and behavioral sciences staff in order to provide the highest level of care for its patients. While the Center works together to provide comprehensive care for patients, each unit must uphold its requirements so that the patients’ expectations and needs are met. The purpose of this paper is to describe a behavioral sciences program objective that is aimed at improving patient satisfactions with services

Registered Nurse Staff To Patient Ratios Nursing Essay

2019 words - 9 pages acuity of surgical patients on my ward I believe is increasing due to the aging population bringing on more complex diseases and conditions and with an increase in population density around city centres. The number of patients allocated to a nurse is directly related to adverse events occurring that affects patient safety, mortality and the quality of care patients receive (Cho et al, 2003). This in turn significantly increases the costs of

Staff Recruitment And Selection Essay

1302 words - 5 pages Staff Recruitment and Selection In this section I will be explaining and discussing the organisations (Southgate college) procedures for recruiting and selecting staff and also identifying the Key factors that have to be considered at every stage of this process. Procedures 1. Job analysis: is there a need for a vacancy? Either because: (i) The nature of the job has changed, which could result in restructuring hence the