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Total Quality Model And Methodologies Paper

1217 words - 5 pages

To be competitive in today's market, an organization must put total quality methods and models into operation. The application of total quality models will help an organization implement continuous improvement and quality initiatives. In this paper, I will discuss the various total quality models available to my organization's management. Later, I will express to management why I believe Continuous Quality Improvement is the best total quality model and why it should be incorporated into the organization's current strategic planning process.Total Quality Methods and ModelsWhile there are many total quality methods and models, the organization will need to select the one that will best fit the needs of the organization. These total quality models all concentrate on the improvement of all functional areas of the organization. In addition, the total quality models will help my organization evaluate and analyze its processes and identify root problems and opportunities for improvement. Some of the possible models are:•Continuous Quality Improvement (CQI): A nonstop collaborative effort to identify and remove root causes of problems and constantly look for areas of improvement.•International Organization for Standards (ISO): These commercial standards for quality management are used internationally help document the quality systems elements to be implemented.•Value chain analysis: Analyzes and describes an organization's activities or functions and evaluates its value. The organization must find a way to eliminate functions that do not add value.•Six Sigma: Uses a statistical approach to reduce process output variation and ultimately only tolerating +/-3 sigma from a control chart's centerline in an organization's processes.•Theory of Constraints (TOC): Focuses on finding the constraint limiting an organization and relaxing the constraint to improve the overall organization.•Just In Time (JIT): Minimizes product and supply inventories by ordering/producing as needed. Based on eliminating waste, JIT reduces cost of maintaining excess inventory (The Quality Assurance Project, 2007).Continuous Quality ImprovementUnlike the other total quality models previously mentioned, CQI does not abruptly end after the model is complete. CQI is a "management approach to improving and maintaining quality that emphasizes internally driven and relatively continuous assessments of potential causes of quality defect, followed by action aimer either at avoiding decrease in quality or else correcting it at an early stage" (The Quality Assurance Project, 2007). The concept of CQI focuses on the constant evaluation of an organization's processes, stressing that there is always room for improvement.I firmly believe that CQI is the best total quality model for my organization. CQI will be the most effective total quality model as it involves all employees to be committed to a never ending cycle of improvement. It also is an excellent opportunity...

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