Walgreens was founded in 1901 and provides convenient access to consumer goods and services, pharmacy, health and wellness services (Walgreens.com). Walgreens has a conglomerate diversification business strategy which means they expand not only in pharmacy services but unrelated businesses such as health care clinics and in some areas Walgreens hosts 800 E.V. chargers. This type of business strategy helps to minimize risks due to fluctuations in one industry (Bateman, Snell 85). This type of corporate strategy is working very well for the Walgreens organization. The ability to service customer’s needs in a variety of needs is significant to a successful business. The Mission of Walgreens, “To be the most trusted, convenient multichannel provider and advisor of innovative pharmacy, health and wellness solutions, and customer goods and services in communities across America. A destination where health and happiness come together to help people get well, stay well and live well,” (Walgreens.com). This mission statement can be seen throughout the organization. The front line clerks are exceptionally helpful when a customer needs to locate an item, as well as the pharmacy staff explaining the directions of prescriptions to the patients.
A goal that would be attainable for Walgreens to achieve in the next two years would be to implement more Take Care Clinics into more of the stores throughout the country. Providing a clinic located in the Walgreen’s facility, reaches out to persons to have their prescription needs filled at the attached pharmacy. Pharmacists work closely with the physicians at the Take Care Clinic to provide the proper medications for the patients and can counsel more closely with the physician to any particular allergy or side effects that may potentially be problematic to the patient. This goal could be reached by adding the Take Care Clinic to each region over a six month period of time for each region.
Upon completion of the SWOT analysis, it has been determined that Walgreen’s has a great deal of potential.
A SWOT analysis is an assessment of the organization’s strengths, weaknesses, opportunities, and threats (Bateman/Snell 84). Determining what is best for the business to do in order to compete or survive amongst the competition of other businesses is valuable to profit margins. The following is the SWOT analysis that our group has come up with for Walgreens.
Take Care Clinic
Drop in or scheduled appointments, personalized quality care, convenience to pick up any prescriptions necessary at pharmacy
Available in 18 different states
Preventative, treatment and management services of a variety of afflictions, including vaccines and physically
Digital Photo Printing
Ability to upload digital photos and pick up in store
Single prints, photo books, greeting cards, calendars, and posters are some of the available print options
Same day pickup is available for rush orders
Changing deals are...