I believe you learn about leadership by acting as an example. You should be prepared to do the things you are asking others to do by getting on your hands and knees, if need be, and get your hands dirty. This engraves a picture into the mind of an employee or subordinate to what type of a manager you are. In this paper, I will cover the role a manager plays in an organization describing four functions of management: planning, organizing, leading, and controlling. I will then describe three traits: conceptual, human, and technical, which an individual must possess to become a successful manager within an organization and how they fit in with the four functions.
There are usually three management levels within an organization: first-line, middle, and top managers. First-line managers are typically referred to as supervisors. They have the duty to oversee employees in non-management positions who do certain jobs to make the merchandise for the organization. All departments within the organization will have a first-line manager (Jones & George, 2011).
Middle managers oversee the first-line management teams and seek methods to organize human and additional sources to reach goals for the organization. The middle manager will have marketing or production knowledge and they assist their supervisors to attain a more efficient way to use their operating budget and to lower manufacturing cost. If organizational goals are not being met, middle managers will make proposals to top managers on how to obtain the goals (Jones & George, 2011).
Top managers are accountable for the running of every division. Organizational goals are made by top managers such as the type of merchandise the organization should make, in what ways the divisions should work together, and gather information on how middle managers are managing their budget and productivity. The success or failure of an organization falls back on the top manager (Jones & George, 2011).
To motivate employees to work towards reaching organizational goals, managers frequently depend on some form of enticement. Beyond monetary compensation, awards and additional types of acknowledgment can be given, and the ability to choose a work schedule is a possibility. A reasonable pay system, which would be an incentive for individuals and groups to achieve organizational goals, is a hardship manager’s face (Jones & George, 2011). Within the company that I work for, every quarter awards are presented to Customer Service Agents who have maintained a 95 percent or above quality score. Monetary awards are given out as well as time off coupons.
Making decisions is a manager's job and at times difficult choices have to be made with little or no information available. One of the most difficult skills of management is knowing how to hand over assignments to employees. The manager meticulous considers which employee should be allowed to work on the project. The employee needs to know they will...