Management, where do I start to explain how I have applied my skill from this class. Management class has for many years been my big part of my job. This year I find myself satisfied for what I have learned in management class. I started with many struggles but it seems in the end it all start to click. Working with the peers in class open up my eyes to see all that is needed to achieve the grade we are looking for. I found that the theory of management is more black and white then what I have applied in the real work place. It seem management can be express in many different way. The basic foundation is just a guide line to planning, organizing, leading and control.
I have use my ...view middle of the document...
Going through the real life stories in class help lay a foundation for me to grow into an effective manager. Gaining the knowledge to apply in my every day job as a manager. This also help me be a more efficient. Then to be more instrumentals in my management practices.
Then to have a better understanding of customer service has open my eye to new ideas in managing my employee to take charge and get thing taken care of for our customers. This has developed great relationship control with new customer. Given better feed back to strategize to keep our new customers.
Leading the way to understanding our company need has been a challenge for us as a whole. I have come up with some motivating tasks to help our employee achieve this. I have learned in this class that planning is a key to being a leader and to help get work done more efficiently. Identify approaches to solving problem has given us positive result quicker.
We have also implemented some ideas to get outside feedback. To insure our success is going well. We produce a business card we give out to customer to let them give feedback on our web site. This has proven to help with upper management to implement strategies for the front line and lower management to take a more active look at our company from the outside in.
These ideas where always there just never defined by management. In this class it has open my eyes to understand how important it is to have a management team to lay out the building block. I feel with what I have learn it will help create some great building block to build on in the future.
Team management has been implemented in my work place to help review and discuss feedback k from costumer. I would have never used this teaching tool if I had never took this...