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What Is Communication? Essay

2565 words - 11 pages

•Explain communication as a process and as a transaction.Communication is the way in which we express feelings, ideas and share information. This activity begins from birth. A new born baby communicates with his mother ― when baby cries this sends a message to his mother, either that baby is hungry or sleepy. Communication develops as we get older. A child at age seven wouldn't cry to show she is hungry but rather cry when she falls off her bike while playing to express pain. To express hunger, she may simply state to her mother that she is hungry. This method of communication is called speaking. Other types include reading, writing and listening.Hybels and Weaver (2007) define ...view middle of the document...

The urgency of her presence in his office would be translated by him in the way he encodes the message.This crosses into the next step of the communication process, selecting an appropriate channel. This step is the method the sender uses to convey the message to a receiver. Telephone, internet, letters are communication channels. In face-to-face communication sight and sound are the two main channels. One could see the receiver (sight) and hear (sound) the receiver.Once an appropriate channel is selected and used the receiver now receives the message. Here he/she must decode the message. Meaning is attached to the various symbols and the channel used by the sender and now the receiver must interpret the message. This interpretation involves gaining an understanding from the message and is influenced by the receiver's personal experiences, relationship with the sender, knowledge, perceptions and culture.Feedback is the final step in the communication process. Feedback is the response the receiver sends to the sender. In feedback the receiver conceives, encodes and selects the channel just like the original sender did. The original sender then becomes the receiver since he decodes, interprets and responds (feedback) to the response (feedback) the original receiver sent. Hence communication is a process, it is continuous. It informs the sender on the effectiveness of the message and allows the sender to clarify misinterpreted meanings. "Feedback plays an important role by indicating significant communication barriers: differences in background, different interpretations of words, and differing emotional reactions" (Bovee & Thill, 1992).Since communication is an act of sending and receiving it can also be described as a transaction. A transaction in general relates to some form of exchange thus giving and receiving. Transactional communication consists of three principles, the first being that participation is continuous and simultaneous. One could both be a receiver and a sender for instance Rob is crying over the death of his grandfather and his friend Sean is consoling by extending a hug. Sean receives the message of Rob's grief and responds by hugging him thus Sean is both a receiver and sender in this situation. The second principle is that transactional communication has a past, present and future. Past experiences influence what your expectations of people and situations. Knowing that someone is a CEO you would expect him/her to be intelligent, smooth and articulate. In communication roles are also played. People do not behave similarly with everyone. For example a teacher would not play the role of lover to her students but that of an informative teacher, and lover to her husband.•Discuss four barriers to effective communication and state how these can be overcome.Communication is not as easy as it seems. Yes, we inherit it from birth but effective communication is a skill that is mastered like any other skill through practice. As...

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