This website uses cookies to ensure you have the best experience. Learn more

Who Needs A Telephone?/Discusses Instant Messaging In The Workplace And Whether It Makes The Workplace More Efficient

1209 words - 5 pages

Who Needs a Telephone?
What most people once considered a teenagers toy is quickly finding its way into the workplace and being used as a valuable tool on ones desktop. Instant Messengers have rapidly replaced other useful office tools such as email and telephones. It has replaced the need to walk down the hall to ask a co-worker a question and has decreased the number of boring meetings employees must sit through on a regular basis. This technology is more popular among sales teams, which can use it for fast communication with customers (Steen). Along with all of the benefits of instant messaging comes disadvantages such as security concerns and potential legal issues for companies whose employees use it. The advantages far outweigh the disadvantages and all employees that have had the opportunity to use instant messenger in the workplace instantly realize that it is one amazing tool the saves time and increases productivity.

        Instant Messenger (IM) is Internet software that can be downloaded in a matter of minutes and allows people to have real conversations online. It started with teenagers talking to several friends at the same time and has grown into a valuable tool among business users. "According to Jupiter Media Metrix, Inc., approximately 54 million Americans now use IM including 13 million who use it at work" (Grossman). Currently, 84 percent of all organizations use some sort of instant messenger program, according to a report issued by Osterman Research of black Diamond, Washington (Bowman).

        Some of the advantages of a business having an instant messenger application are things such as communicating long distances and improving communication between coworkers and clients. Instant messaging can reduce long distance phone bills by allowing employees to communicate in real time just as they would in a telephone conversation or face to face ("MSN Messenger-An Indispensable Workplace Tool"). Instead of getting up from their desk, walking up or down steps and traipsing down long hallways just to ask someone a question all they have to do is double-click the persons name on their contacts list and type their question to get an instant answer. It is faster and easier than making abrupt phone calls or waiting what seems like hours to get a response back from an email (Robo). One network administrator said their company encouraged the use of IM within the office and it actually saved them a ton of time. They use them all the time for work-related questions and conferences (Mahala). A staff assistant with the Massachusetts Institute of Technology said she chooses to instant message co-workers because it is more private than talking on the phone. When you talk to someone on the phone everyone around you can hear what you are saying and that is how a lot of corporate gossip can take place (Bowman). In my opinion, it is beneficial for employees that work close together in small offices to use instant...

Find Another Essay On Who Needs a Telephone?/Discusses Instant Messaging in the workplace and whether it makes the workplace more efficient

Review of Neil Maiden’s, Norbert Seyff’s, Paul Grunbacher’s, Omo Otajare’s and Karl Mitteregger’s “Determining Stakeholder Needs in the Workplace: How

1137 words - 5 pages area specific walk-throughs to elicit new requirements and comments. In the following sections the authors reveal six learned lessons that they claim help requirements analysts establish stakeholder needs with the mobile technologies. “-Lesson 1 states that, “mobile technologies can be used in the workplace to discover requirements that precisely reflect the future end users’ needs.” “¬-Lesson 2 states that, “a range of custom-made mobile

Organizational Behavior class: A Manager as a Successful Oracle. Discusses the effects of self-fulfilling prophecy in the workplace. Examples from two movies: "Gung Ho" and "White Man's Burden"

1027 words - 4 pages transfers these low expectations to the employee, thus creating a self-fulfilled prophesy and low effectiveness of the organization. In addition, a manager can make a Fundamental Attribution Error in simply looking at employees' performance without looking at the context.As demonstrated in the above examples, self-fulfilling prophesy can play out in either positive, or negative direction in the workplace based on the person's anticipation. Such

Dilemma in the Workplace - The Enron Corporation. Includes background on the company, key problems and issues, who was affected, and evaluations and solutions. 3,010 words. Greatly detailed

2933 words - 12 pages financial information they have lost a lot of money. Millions of unsuspecting individuals who were advised to invest in a sure stock were completely wiped out without warning. Investors are wondering what their rights are and have decided to take action against Enron and Arthur Andersen.The rights that investors have are to sue. Under the suggestion of an attorney via the website www.investor-fraud-recover.com, it is best to become a part of any

E-mail, Instant Messaging and Chat Rooms: The New Letter?

2039 words - 8 pages the recipient in the blink of an eye and sent to anyone in the world. In many workplaces, “big brother” computer-“appropriateness”-monitoring is the norm. Teenage instant message sessions often include copying and pasting someone else’s dialog into the active box without permission – a new form of gossip. And who hasn’t forwarded an e-mail to a friend without the permission of the original sender? Then received it back a few days later from

Is Workplace Control Of Drugs More Important Than Protecting Employee Privacy?

1125 words - 5 pages help the employer find a applicant who fits the description better for the job. Professions which deal with public safety and heavy machinery such as construction would benefit from these types of drug tests the most. It has been proven that drugs and substances can have a negative effect on those who operate machines and vehciles (Driving under the influence of drugs, 2005). The concern for public safety is not only in the best interest of the

Text messaging and the effects of instant messages on the new generation

1811 words - 7 pages daily. It is, indeed, the new language of text messaging. With the advancement in technology, science is coming up everyday with new devices that enable nations to communicate through. Cell phones and instant messages via the Internet are mostly the fertilized soul on which text messages are growing daily. Though these new technologies that are brought to us everyday save our time and help us accomplish the work easily, some people are decisive upon

Linguistic Features in Instant Messaging

2638 words - 11 pages client named Windows Live messenger (WLM). This client enables electronic communication to take place in real time between two or more users. Each WLM user has his or her personal contact list that stores all the chat partners that he or she has authorized akin to other instant messaging software. (Lee, 2002, p.4; Danet & C. Herring, 2007) (See Figure 1.0). Followed by the rapid popularization of internet use in the 21st century, a unique form

Conflict in The Workplace: A Look at Carolyn and Nick

2451 words - 10 pages will onto the resident which made the resident escalate more and he started breaking windows. At the end of the resident’s blow-up, Nick then agreed to give the resident his cigarette and told Carolyn that he finds it in the best interests if the resident just had one cigarette and he will go to his room. Diagnosing the Conflict In diagnosing the conflict a professional practitioner could use tools such as the conflict models discussed in The

Time and Stress Management in the Workplace, A Survey

1100 words - 5 pages management to achieve team goals Explain the importance of effective Time Management • There are limited hours in one day to complete your work, it is important that you make most of the time effectively. • By prioritising your time, you will be able to stay focused on the day ahead. • Reduces stress due to been rushed within your day • You know how many hours in a day to complete tasks you will accomplish more out of your day. • Time management makes

Privacy in the Workplace

2493 words - 10 pages point of view. There is application of the rules to the employees in the company and application of the rules to companies across the US. The problem seen here is that it is not universally applied since the employer who is also an employee of the company doesn’t have to adhere to all the rules. Also different departments might have different rules such as a person working as a janitor or a researcher working at Lock Heed Martin. Also companies

Violence in the workplace

3167 words - 13 pages be a top priority for every executive, manager and team leader rather than doing nothing or waiting until a serious act of aggression occurs in your organization, get proactive by training your team to eliminate violence before it happens.In an age of leaner organizations, greater demands are placed upon people at all levels. There is pressure to do more with less. The last thing an organization needs is a catastrophic incident of violence in the

Similar Essays

The Negative Effects Of Instant Messaging In The Workplace

881 words - 4 pages affect people's attention to work, reduce the positive effect of face to face conversations and limit the language abilities in advanced level. IM could be a great tool of communication when everyone aware of using it in the proper way to make their lives more interesting. Works Cited Cameron, A & Webster, J 2005, 'Unintended consequences of emerging communication technologies: Instant Messaging in the workplace', Computer in human behavior

Instant Messenger In The Workplace Essay

792 words - 3 pages that it is all up the business on how it is used and how it would be a benefit them. It may or may not be useful, but as far as I can tell, I believe that it would definitely increase efficiency in the workplace. Instant messenger my not be the defining moment for business communications but it does offer business another efficient way to communicate!Page 4References:Friedman, B. (2004) "How is IM changing the way members of organizations communicate?" From:www.blairffriedeman.blogspot.com/Thomas, K. (2004) "Instant Messaging and Its Role in Organizations"From:www.kwellst.blogspot.com/

Bullying In The Workplace: What, Why, Who, And How

2169 words - 9 pages Introduction One major issue businesses around the world face in today’s society is workplace bullies. In almost every workplace there is a bully. In today’s world there are so many different life styles, and there is usually that one person that believes it is their job to push others around. What is workplace bullying? What makes these people become a bully? Who are the bullies and the victims? How do we prevent bullying? Those are

A Discussion On Trade Unions And Whether Management Should Have The Right To Determine Whether They Should Operate Within Their Workplace

2104 words - 9 pages A union is an organised group of workers whose aim is to protect their members and improve their employment conditions. The Australian Bureau of Statistics found that in August 2012, 20% of full time employees and 14% of part time employees were members of unions. Although this data shows a decrease in union membership over the last decade or so, the unions are still a very important part of the workplace. In Australia, it is illegal for an