"With Reference To Relevant Literature, Analyse The Impact Of Managing Diversity Effectively And Upholding Individual Employee Rights In International Hospitality And Tourism Organisations."

2209 words - 9 pages

In today's society every organisation needs to be actively part of diversification as argued by different authors of HRM. This essay seeks to identify whether or not diversity management and individual employee rights have a positive impact on the International hospitality and tourism organisations by critically evaluating the arguments put forward by the writers in the academics. The approach taken by the author is to first discuss and find out whether diversity and employee rights is more than just a slogan and then discuss its advantages and disadvantages with respect to hospitality and tourism organisations.Workforce Diversity is the new buzzword in today's world to provide a competitive advantage in a fast changing market. The basic concept of diversity is not only about hiring from a global, diverse labor pool. But in its true essence, "a diversified workforce must have a representation from all sections of society, irrespective of difference in gender, age, nationality, ethnicity, language, religion, caste, cultural heritage, physical ability and sexual orientation" (Effective Executive, March, 07). A number of measurable benefits and important advantages have been attributed to managing diversity. According to Whites (1999) pg. 477 quotes "creativity thrives on diversity". This means when people of different cultures come together in a company increases creativity and innovation by the cross cultural affect brought in by the employees from different ethnicity. Creativity and innovation brings more alternatives and rich ideas which adds value and increases profit and productivity of the business. It also gains competitive advantage as the products and services become difficult to imitate and becomes USP's of the organisation (Lee, 2000). Other writers such as Cox (1992 pg. 34) describe diversity as 'better decision making, greater creativity, and innovation and more successful marketing to different types of customers'. As hospitality sector serves to a wide population of customers from different countries, the organisation should practice diversity management and maintain diversified employees which would help the organisation as a marketing tool and generate greater sales by the cultural influence of the employees to guests of the same culture. Moreover, this will lead to provide quality service experience by meeting the expectations of various populations of customers as employees from different culture brings in different experiences with them which are sometimes really effective towards the achievement to the ultimate guest satisfaction. This will lead to loyal customer base for the organisation which is infact a large benefit to the organisation. Managing diversity approach may therefore make an important contribution to increasing sales and offers a new window of opportunity to improve service quality in the hotel and tourism sector.Having a diverse workforce creates an ample opportunity for larger organisations in attracting and...

Find Another Essay On "With reference to relevant literature, analyse the impact of managing diversity effectively and upholding individual employee rights in International hospitality and tourism organisations."

Managing across Cultures - Hospitality and Tourism Management

2248 words - 9 pages . Synergy is co-operative or combined action, that occurs when diverse or disparate individuals or groups collaborate for a common cause. Global leaders admires the concept, and are concerned with not only managing cultural differences, but with the ways to foster cultural synergy.Anthropology, is widely accepted and appreciated. Especially in the industry of tourism and hospitality - after all, the business is to be called the peoples' business

Discuss current practice in recruitment and selection in the hospitality and tourism industry in the context of achieving employee 'fit'

2537 words - 10 pages identified a link between recruitment and selection and the development of appropriate commitment cultures, with many techniques being recommended for achieving this aim.' The current practices of recruitment and selection techniques in the hospitality and tourism industry range extensively. Starting from recruiting in-house by internal advertising to publicizing vacancy outside the organization through employee referrals, word of mouth, school

With reference to the significant person ‘Isaiah’, explain the contribution to the development and expression of Judaism and analyse the impact of

1226 words - 5 pages Isaiah was looked on by other Jewish prophets as a model of greatness, truth and courage to be replicated and followed. Isaiah’s writing technique meant that his message was able to be conveyed in a versatile manner that communicated to both the superior and inferior in society. His example can be seen to influence and impact both the Jews of his time and those of the contemporary faith, through his focus on politics, social justice and the

Impact of global tourism and hospitality on environment

1660 words - 7 pages reducing non-tariff restrictions on trade, rationalizing tariff rates and improving export incentives. The introduction of VAT has helped rationalization of the import tariff and domestic tax structures. The tariff structure and the import policy are kept under constant review to identify areas where further improvements are called for. With growing international interest in traveling through Asia tourism is taking roots in Bangladesh. Bangladesh

Diversity And The Impact On Individual Behavior

1553 words - 6 pages negatively impact individual behavior. Diversity includes all the ways in which individuals differ including race, gender, age, disability, religion, sexual orientation and child/elder care responsibilities (Census bureau, 2007). Organizations can create opportunities to draw upon people with different backgrounds, providing new perspectives for organizational and personal success (Census bureau, 2007). There are many diversity issues within the

The Impact of Diversity and Demographic Characteristics on Individual Behavior

2164 words - 9 pages positive and negative roles to each. These have but scratched the surface of the infinite manner in which diversity and demographic characteristics impact an individual's behavior. Every individual shines with a different light that makes him or her distinctive. Each piece of the complex puzzle holds a key to the big picture of an individual. Discerning what motivates each person in today's constant world of change often takes a lifetime of

The Impact of Diversity and Demographic Characteristics on Individual Behavior

2139 words - 9 pages involved.ConclusionThrough this paper, the writer has examined certain diversity and demographic characteristics and how they impact individual behavior. Ethnicity, age, personality traits, and value and attitude differences each have positive and negative roles to each. These have but scratched the surface of the infinite manner in which diversity and demographic characteristics impact an individual's behavior. Every individual shines with a

Using the Relevant Concepts, Theories and Models Introduced in the Module, Describe and Analyse any Recent Organisational Change, Discuss the Problems Encountered in the Process of Managing Change and...

3678 words - 15 pages the 3rd biggest operator in the world (DP World Website). So, Instead of local terminals operator, DP World became an international organisation with business scattered around the word. This acquisition and latter acquisitions has exerted force on DP World to change the way it is managing its business from local to international business. There were a lot of changes in overall structure and policy of the organisation to change it from local to

How effectively does Canada’s Charter of Rights and Freedoms protect Individual Rights?

1323 words - 5 pages Freedoms is the document that truly separates Canada from all the other powerful nations and is certainly something that Canadians take pride in. The Canadian Charter of Rights and Freedoms brings up many questions, but the biggest and most common question is, how effectively does Canada’s Charter of Rights and Freedoms protect your individual rights? To exactly know how effectively it protects our rights, we can look at situations where it has

The Impact of Diversity on Individual Behavior

1346 words - 5 pages to coexist in a co-operative, supportive and aware workplace (Annis, n.d.).Personality TraitsPersonality is defined as enduring patterns in a person's thoughts, feelings, and behaviors across situations (Williams, 2005). Personality traits are behavioral differences. Appreciating personality diversity means respecting the strengths and limitations of each individual, and knowing how to capitalize on each individual's strengths. People with

Impact of Diversity and Demographic characterstics on Individual Behavior

1143 words - 5 pages spread like an infection and bring down the morale of everyone.As I have recounted here it is just a scratch off the surface of a few of the infinite ways that diversity and demographic characteristics impact an individual's behavior. Like the stars, each person shines with a different light that makes him or her unique. Each piece of the intricate puzzle holds a key to the whole picture of an individual and getting to know each person takes a lifetime of learning.

Similar Essays

With Reference To Relevant Literature, Discuss The Notion That A Career In The International Hospitality And Tourism Industry Is Not A Good Idea

2738 words - 11 pages With reference to relevant literature, discuss the notion that a career in the international hospitality and tourism industry is not a good idea.The hospitality and tourism industry is one of the largest employers in the United Kingdom and many other developed and less developed countries. Tourism is one of the fastest growing sectors within the global economy with a growing presence in virtually every country. The World Tourism Organization

Critically Discuss The Celebrity Phenomenon In An Era Of Mass Communication, With Reference To Relevant Literature

2366 words - 9 pages BO8383Word Count 2403Critically discuss the celebrity phenomenon in an era of mass communication, with reference to relevant literatureIn modern times the public have become more and more concerned with the life of the celebrity. Endless newspaper headlines, magazine column inches and television documentaries detail celebrity ‘private’ life in order to fulfil public demand with an insight into the celebrity world. This essay will

F Inanicial Impact Of Tourism And Hospitality

3982 words - 16 pages begin every employee meeting by telling his staff not to panic. "I want to make sure my staff feels safe and believes in the fundamentals of the company," Mr Bijli told ET. Hospitality major Oberoi Hotels & Resorts, which is dealing with a fear of different nature, post Mumbai attacks is extending professional counseling to all its employees. "The average age of our employees is just 25 years and it was traumatic for all of them. We have

Explain What You Understand By The Concept Of 'globalisation' And, With Reference To Relevant Examples, Assess The Role And Impact Of The Mass Media In This Process

2471 words - 10 pages capitalist world system spreading across the actual globe, and the expansion of a network of relations between countries. This is often for wealth and trading purposes, and can at times come at the expense of culture. Francois Bourricaud said, 'Modern societies are characterised less by what they have in common, or by their structure with regard to well-defined universal exigencies, than by the fact of their involvement in the issue of