Organizations include many different types of people and personalities that in turn create a need for different types of motivational strategies. In our organization we have three types of employees that we work with: salespeople, production workers, and administrative staff. We will be discussing which motivational theories affect each group and why it impacts each group differently.
The production staff in our organization seems to be motivated best using "Maslow's Hierarchy of Needs" theory. This theory states that a person has five levels of needs in order for a person to be motivated (Shermerhorn, 2005). The five levels are physiological, safety, social, esteem and self-actualization. Although some people have argued that this theory lacks merit on the basis that people don't necessarily follow a step by step method of motivation, the basic principle is sound. Maslow stated that people must have his/her lower level needs met before moving on to the next level. Although all employees are different, the needs discussed in this principle are definitely applicable within our organization.
The first level on the lower-order needs is physiological. The production workers within our organization are not highly paid employees. These employees are unskilled laborers that have very limited schooling. Most of the workers need this job just to provide the basic needs for their families. We are a manufacturing company that needs to remain competitive in the market in order to keep jobs. This job provides for the first level of need according to Maslow's theory.
The second level of need is safety. The employees need to feel they are safe in the workplace both physically and interpersonally. We provide a safe working environment in which to work which meets the physical portion of the need. We have a safety committee that helps us to maintain job safety because we value our employees and their well-being. Employees are treated respectfully and as a valuable part of the team. Without the production workers our company would not be profitable. We work to encourage the workers and use their inputs to improve processes on the lines.
The third and final level in the lower-order is social. People generally strive to have positive relationships with their co-workers and the management staff. Personal relationships are an important part of working as a team especially when you work along-side others for several hours a day. Employees need to know they can trust others and many have become good friends. When an employee does not feel a part of the team, they tend to withdraw and this causes their productivity to fall off. When one team member needs help the...