Zara's It Essay

1230 words - 5 pages



















QUESTION 1:In your opinion what are the most important aspects of Zara's approach to information technology? Are these approaches applicable and appropriate anywhere? Explain your answer.The most important aspects of Zara's approach to information technology are the point of sale (POS) system and personal digital assistants (PDAs). The POS system is as a computerized network operated by a main computer and linked to several checkout terminals (www:// while PDAs can be defined as a mobile device that functions as a personal information manager and can be connect to internet. ( approaches are not applicable and appropriate anywhere because Zara used a unique system which is using Disk Operating System (DOS) compared to other Operating System (OS) like Windows, Mac, UNIX, Linux and etc. Besides, this system is standalone and accounting software for itself. For example, they just need a couple of disks, modem and telephone line to run their business.Furthermore, Zara's Distribution Centers (DCs) is not relied on a great deal of automation and computerization because it has to used man power to do some of the works. For example, workers should take clothes off from automated conveyor belts. After that, packing the clothes and sent them to the store. Moreover, Zara feels that their company's operation were unique enough that commercial packages would be suitable to them because of two main reasons which are they were not configured for picking small order and delivery to customers and it is difficult to sent the online purchase to the customer. Besides that, this application that supported ordering, fulfilment and design and manufacturing were largely develop in house in order to reach its goal of quickly and accurate responding to shifting consumer demands.QUESTION 2:What current or potential weaknesses (if any) do you see in Zara's IT infrastructure and IT strategy?The current or potential weakness in Zara's IT infrastructure and IT strategy is the company relies on an out-of-date operating system which is the POS (Point of Sale) for its store terminals and has no full-time network in place across the stores. The POS system runs on DOS which is not supported by Microsoft anymore. The current system is unable to predict the sales, plan for or estimate losses as the system is inefficient to match the inventory. They not only could face problems such as faulty hardware, incompatible software and possibly updating of the other equipment but also not fully utilise plan production based on...

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