2962 words - 12 pages
CrysTel telecommunications, the company used in the simulation "Building a Culture for Sustaining Change," needs to develop a change management plan in regard to the constant changes that are needed in order to compete in the telecommunications industry. This paper will cover the major implications of the change at CrysTel telecommunications to include any human behavior implications. An appropriate change model for CrysTel telecommunications will be selected. The plan that is developed will address human variables and potential resistance to change to include contingency strategies for managing any resistance. Next, an appropriate leadership style for successfully implementing the change...
1665 words - 7 pages
IntroductionAccomplishing organizational change is one of the greatest challenges for business leaders in the twenty-first century. Building a successful organization takes time, effort, and perseverance. Once an organization obtains success, maintaining the success becomes a motivating force. This can prove to be an even greater challenge than building the business from scratch due to organizational structures and cultures which have been entrenched over the years.According to the employee satisfaction survey presented, the sales and delivery and marketing teams within CrysTel both have communication and leadership issues which are impacting the overall company performance. To...
1366 words - 5 pages
Scenario:You are the newly appointed corporate communication consultant for the new low cost airline Air Asia.State why your airline needs to monitor & manage issues (identify some of the potential issues) and why a crisis communication plan needs to be developed and put into effect.Refer to case studies, media reporting of issues and crises, source of help in starting and managing a crisis plan, and who should be involved in the management of the plans.Table of ContentsQuestion 3: Issues Management & Crisis Communication...
9528 words - 38 pages
University of PhoenixIntroductionIn this 21st Century high-powered business world we live in, the survival of a business venture is contingent upon many influencing factors and the ability of the leader of the business to establish and maintain an environment conducive to success within an ever-changing marketplace. Due to the constantly changing environmental forces that affect businesses day by day, organizations must prepare well initially for success and remain flexible enough through the ages to change with the times in a manner that supports continued success.This paper examines organizational design and sustainability from a change perspective based on the simulation of a...
2260 words - 9 pages
Communication and Empowerment during ChangeOrganizational change is a complicated process that requires the individuals involved to consider many ongoing factors. Throughout the semester, communication and empowerment have been discussed in detail during classroom conversations, in-class activities, and CREW projects. Since I cannot include a thorough analysis of every aspect that should be addressed during change, I have chosen to focus on communication and empowerment. I will show through journal articles, in-class discussions and activities, interviews of IRS employees,...
1223 words - 5 pages
Plato made arguments,and contributions that shaped the modern society to be what it is today.Social management is an unavoidable fact in the society. It is the core of leadership where skills are used and utilized to help the people in the society.
People are looked at the social managers, especially those with qualifications such that all careers gain some importance here. Any society needs socialmanagement. Plato from those early days emphasised on the need for learning, and knowledge.
Plato was the founder of philosophical dialogues.He lived in the days of classical Greece, where he associated and contributed a lot to the theories of management and societal issues.Once someone has...
1385 words - 6 pages
Organizational change and stress management are widely accepted as two major issues in organizational life today (Vakola & Nikolaou, 2005). If there is one constant in the business world, it is change (Washington & Hacker, 2005). But with change, stress will normally follow. Change is defined as making things different while stress is defined as a dynamic condition in which an individual is confronted with an opportunity, a demand, or a resource related to what the individual desires and for which the outcome is perceived to be both uncertain and important. This paper will focus on the results of research from experts who have analyzed the influence that resistance to change, potential...
2885 words - 12 pages
Technology and Change Management Paper
Changes are occurring constantly in the health care environment, which impact the overall operations of the industry. Technology is constantly advancing, which forces businesses to adapt to today's information-age economy. "It is the information age a time when knowledge is power. Today, more than ever, businesses are using information and technology to gain and sustain a competitive advantage" (Haag, Cummings, and McCubbrey, 2005, p.4). In order to compete in this rapidly changing industry, businesses must understand the environment and recognize that technology is the force behind the change. This paper will discuss the best practices used in the...
2065 words - 8 pages
Management and Change, Bill Gates
William (Bill) H. Gates is chairman and chief software architect of
Microsoft Corporation, the worldwide leader in software, services and
Internet technologies for personal and business computing. Microsoft
had revenues of US$32.19 billion for the fiscal year ending June
2002, and employs more than 50,000 people in 72 countries and
Born on Oct. 28, 1955, Gates grew up in Seattle with his two sisters.
Their father, William H. Gates II, is a Seattle attorney. Their late
mother, Mary Gates, was a schoolteacher, University of Washington
regent, and chairwoman of United Way International.
The birth of...
2005 words - 8 pages
Home Depot has difficulty developing and implementing projects that can improve the product material quality since there are so many vendors, manufacturers and international companies involved. They need to implement a set of standards that every company needs to adhere to by setting acceptable standards across the board whether the company is a local business or a foreign company. Most of the material defective products come from overseas. The process that can afford the opportunity to fix this dilemma is the process known as
1219 words - 5 pages
Change is the only constant in life. And therefore it should be understood as part of a continuing work in progress that calls for a much broader canvas that seeks out competing voices, and works with the resulting ambiguities, contradictions and tensions of messy reality (Graetz, F. & Smith, A., 2010). In this submission I try to show that organizational change is majorly based on the environment surrounding it much more than the desire of the members or change agents working in that organization. This view diverts from that of Lippitt, (1958) who suggests that implementing planned organizational changes successfully depends on premeditated interventions intended to modify the...
1848 words - 7 pages
Strategic Management Plan - Recruitment and Retention
University of Phoenix- Online
HRM/532 Human Capital Development in the Public Sector
July 5, 2010
Strategic Management Plan-Recruitment and Retention
The strategic planning for staffing and retaining qualified personal as examined by following a few new action plans designed to attract new potential candidates. In addition to recruiting qualified candidates, the city must build a positive workplace for long- term employment. Retaining employees of varying work experience and competence requires a strategic plan of varying effects and efforts. Furthermore, the employers have control over a vast talent pool that has...
1071 words - 4 pages
Step 1: Identification of a Vacancy3Step 2: Review the need for the position and to fill the vacancy3Step 3: Determine the most effective recruitment strategy4Step 4: Prepare a Request to Recruit form4Step 5: Establish Selection Panel & determine selection methodology4Step 6: Receive and collate applications5Step 7: Commence selection by reviewing applications and determine a shortlist of candidates5Step 8: Assess short listed candidates5Step 9: Recommend Outcome6Step 10: Verbal offer of employment to preferred candidate and discuss employment terms and conditions6Step 11: Make written offer of employment to candidate6Step 12: Advise unsuccessful candidates7Step 13: Arrange...
1289 words - 5 pages
Wanted accomplishments of the PV system:Portman's PV system was designed to attract customers and highly qualified employees. It thus aimed at:Innovating on the hospitality market through the following elements.Ensuring a new level of service among American luxury hotels by implementing standards close to the Asian ones.Building a company that would provide high quality at affordable rates which would make the hotel more interesting to customers than the competitors' ones.Defining a stay at Portman Hotel as a true experience and not only as great...
2525 words - 10 pages
TRANSFORMATIONAL LEADERSHIP MMPBL/520IntroductionWorkplaces, and other areas in life, can often be fraught with stressful situations. Facing tough situations is an inevitable factor of life. Leaders are characterized by their firmness and strength of purpose. They know what they want and need, and go about achieving it assertively. One of the characteristic traits that define leadership skills is being self-assured and having self-confidence. Leaders almost always never require the approval of others about the decisions they take and the actions they carry out.Hard work does not daunt leaders. Fueled by their passion, they have high levels of energy that keeps them going on...
751 words - 3 pages
Organizational Change, Learning and Performance management
Presently, organizations have become a complex phenomenon, which requires numerous functions and strategies to manage the human resources. In today’s world there is a great need for organizational change and learning from time to time because of increasing globalization and technological advances. Proper plans and policies should be framed for implementing organizational change (Allen & Kilman, 2001). Organization learning and change manage the performance of the employees in the organization.
Performance management system supports the continuous improvement of knowledge, skills and performance of the employees. This system is...
1481 words - 6 pages
In the today’s business world, change and innovation have become indispensable aspects for every organization that wishes to survive long-term in the market. This is simply because the modern market is characterized by an extremely high level of competition. Subsequent to this fact, therefore, many organizations have invested a significant amount of their resources on innovation as well as in promoting change. These efforts are deemed to contribute significantly to the realization of a modern organization’s goals.
Change and innovation has become one of the basic concepts in the modern organizations. An organization’s competitiveness is determined by its desire to embrace innovation or...
763 words - 3 pages
Running head: Business Model and Strategic Plan Part III: Balanced Scorecard and Communication Plan � PAGE �1� �PAGE � Business Model and Strategic Plan Part III: Balanced Scorecard and Communication Plan � PAGE �5�
Business Model and Strategic Plan Part III: Balanced Scorecard and Communication PlanEric GibbsBUS/475Wednesday, August 20, 2014TINA...
2584 words - 10 pages
Lesson Plan Background: Pollution and Global Climate Change
This lesson about pollution focuses on greenhouse gases. Students will learn about greenhouse gases and how they affect ecosystems. The students will understand the greenhouse affect and how their actions relate increasing concentrations of greenhouse gases. In the lesson, students will define the properties of an ecosystem, learn to identify the ecosystems they live in and how they interact within an ecosystem. The students will be able to apply what they learned on a local and global level.
The students will be assessed for understanding throughout the lesson as well as at the...
1832 words - 7 pages
Every organisation aim to be successful. A good and effective management strategy is one necessary thing that a business should have to be able to run well. In business, crisis which can interfere the running of the business (Fearn-Banks 2009, p.6), can happen anytime, therefore, this includes the need of a good crisis management plan. "Crisis management is a set of factors designed to combat crises and to lessen the actual damage inflicted" (Coombs 2012, p.5). To be able to have an effective crisis management, effective crisis communication is necessary.
The purpose of this report is to explain the importance of crisis communication, as well as an effective crisis...
1120 words - 4 pages
The purpose of this paper is to analyze role of Total Quality Management (TQM) in the strategic plan of Riordan Manufacturing. Summarize the Riordan Manufacturing Mission, Vision and the importance of TQM as a strategic level objective. Also, identify the impact and complexity that globalization has on the TQM strategies at Riordan Manufacturing.Riordan Manufacturing views TQM as a collection of processes. We maintain that our organizations must strive to continuously improve these processes by incorporating the knowledge and experiences of workers. The simple objective of Riordan...
1173 words - 5 pages
Objectives.About Harrah'sHarrah's Hotel & Casino is an exciting entertainment destination in the heart of the Las Vegas Strip, offering its customers first class hotel accommodations, gaming, entertainment and promotions. With so many hotels and casinos in the Las Vegas valley, one must determine its goals and vision to guarantee that it stands out from the competition, offering its customers unprecedented service while providing unique incentives for its employees.Mission statement.A company's vision is a "general statement of its intended direction that evokes emotional...
1805 words - 7 pages
Effective change management can greatly benefit an organisation in various aspects in relation to growth and competitive advantages. Although change seems great, there are many factors which impact upon effective change management. These include the contextual, complexity and the ambiguity of change. This essay will cover topics of the forces of change upon an organisation, what causes the resistances of change for both individually and from an organisational perspective, and how it should be dealt with upon to succeed in effective change management. After reading this essay, there should be a further understanding upon change management.Effective change management is what all...
1338 words - 5 pages
In today’s fast growing global business environment, change is needed to keep up with competition, for innovation of products and services, for meeting global needs in business. The Group choose A&B smart industries
to discuss and evaluate change and issues and most importantly management of organizational change.
-To identify the issue of organizational change
-How OCM strategy will facilitate the company
-Appropriate recommendation on how management could improve their response to the opportunities and threats associated with organizational change.
Company Background: A&B smart industries established in...
3248 words - 13 pages
INTRODUCTIONThis paper mainly aims to describe the organizational culture of X Pharmaceuticals Company, Saudi Arabia subsidiary (X-Ph SA), embracing the key theories & models provided in this module as basis for comparison and analysis. In order to do so, a brief description of the existing organizational structure of X-Ph is offered to better understand the relevancy of the cultural issues discussed. Also, the paper will reflect on selected key points of the organization's culture, namely, the communication, leadership & dealing with...
3414 words - 14 pages
1.0 Introduction and Background
1.1 Overview of Online Retail Industry in the 21st Century
The wake of the internet has revolutionized the retail industry a great deal in the 21st Century. The selling of retail products has moved from retail shopping experience to home-delivery services. The internet has therefore shifted the shoppers experience to a whole new level of home purchase by the click of a button.
This online retail concept has its pros and cons as well. The ultimate advantage is that the retail stores are receiving a global presence thus cutting off the national or international boundaries thus having a global print at the click of a button (Krafft & Mantrala, 2006). On the...
1744 words - 7 pages
The development of an Emergency Preparedness and Management Plan is complex. There is not a single format to base the plan. Each plan is dissimilar according to the facility that the plan was developed. Each facility is composed of different structural components, machinery, chemicals, and equipment. These subtle differences can mean diverse regulations and standards that must be incorporated into the Emergency Preparedness and Management Plan. Compliance must be achieved when developing the plan. Regulations and standards are written and enforced by several state and federal agencies (Dunlap, n.d.). Some of these agencies include the Federal Emergency Management Agency (FEMA), the...
2206 words - 9 pages
InterClean MergerCareer Development Plan Part IIIPerformance and Career ManagementBryan MillerUniversity of PhoenixInterClean Annual Employee Performance Evaluation and ReviewThe following table can be used as a benchmark for performance review ratings.UnsatisfactoryUEmployee is unable to perform job requirements. Immediate improvement needed.Needs ImprovementNEmployee often fails to meet job requirements. Improvement needed.Meets StandardMEmployee consistently performs meeting job requirements.Exceeds StandardEEmployee consistently surpasses job requirements.OutstandingOEmployee consistently and significantly surpasses job requirements.Employee...
1097 words - 4 pages
Performance and Career Management the University of PhoenixHRM/531Performance appraisal is an important tool for managers and employees. Although appraisals can be subjective, well assembled appraisals encourage remuneration for employees based upon their merit and performance. Performance appraisals are used to improve employees' efforts by helping them to realize and use their full potential when carrying out the company's mission. They are also used to provide information for employees and managers to make decisions. Using performance appraisals facilitate legal and formal organizational justification for employment decisions to promote exceptional performers, weed out...
989 words - 4 pages
Starting a small business is often an overwhelming and unpredictable venture, a sure fire approach to improve profitability is developing a solid business plan. Developing a business plan will enable you to effectively execute your financial, marketing, legal, and management strategy. An inadequately developed business plan generally leads to a failing business.A business plan outlines your business strategy; the industry, business structure, products or services you will provide, and how you plan to make your business a success. Your Marketing Strategy describes and analyzes potential customers: who and where they are, what makes them buy and also describe the competition and how...
8322 words - 33 pages
1.0 INTRODUCTION1.1 PurposeThe purpose of this report is to evaluate and diagnose the problems existent in Lizard Lick Fine Paper Mill, and how they have caused the company to lose their competitive edge. Solutions and interventions are also to be identified for the problems diagnosed, and an action plan for all parties involved in the necessary changes within the company will be developed for implementation.1.2 ScopeThe scope of this report remains primarily within the company, and focuses on the problems that exist in it, not on some of the external elements that may also have an effect on the problems. The report will also zoom in only on the five main...
1714 words - 7 pages
Most organisations recognise that in today's business climate, survival depends upon workforce capability and specifically, the quality of leadership and management. This places emphasis on key leadership and management qualities and the need for organisations to be highly proactive identifying and developing their leadership talent. It is also essential that the individual managers can identify their individual abilities and limitations as well as those of their colleagues. In order to do this they must be able to perform a skills audit and use it's results as a foundation for improving performance.
For managers to improve their managerial skills continuous...
941 words - 4 pages
Ideas for ChangeI suggest the following positive changes aimed at producing a more comprehensive and effective Army leadership doctrine. Above all, leadership ought to be identified, taught and discussed as a function, or set of functions, different from management, administration or command. To provide the necessary conceptual framework the Army's doctrinal definition of leadership should be modified along the several lines. It should be accompanied by separate definitions of administration and supervision, all of which would constitute what might be then presented as the "three pillars of mission accomplishment" and effective command. Consider the following as starting points for...
953 words - 4 pages
The small business I would like to start would be a candy store. This paper will define strategic management, planning and explain why a strategic plan is important to the success of this business, and explain the four functions of management relative to creating and implementing a strategic plan.Strategic Management is the groundwork for a company's vision and allows a company to be ready to capitalize on opportunities. Strategic management is a process of evaluating a company's mission, establishing the company's design, developing the company's organization and relationships, and guiding...
2058 words - 8 pages
Communication which flows from the superiors to subordinates is known as downward communication means a process of starting communication process from upper level to lower level. Group leaders and managers use it to assign goal, provide jod instruction, explain policies and offer other feedback about performance. Managers can do this in various ways such as via speeches, messages in newsletter, e-mails, leaflets, bulletin boards, memos and others. When the managers of the organization assign goals to their employees, they are using downward communication. The downward communication occurs when information and messages flow down through an organization's formal chain of command...
2125 words - 9 pages
1.1 Definition of communication
The meaning of communication is different in different contexts. Communication has many purposes such as consulting as a process. The term communication also means some human action and also a form of discipline.
The process of communication is a system in which the different entities involved in a particular way. For example, people who are involved in the state and get information through the use of words or signs. Here, people, singing, and other vessels associated entities in a process called communication. The sharing of information is also known as communication. Communication has been considered as a process by which meaning and social reality is...
1889 words - 8 pages
CHANGE MANAGEMENT AND COMMUNICATION PLAN 1Change Management and Communication PlanNamesDateCourseFacilitatorChange Management and Communication PlanTeam C Consultants has been tasked with creating a change management and communication plan for Riordan Manufacturing, an organization that has identified the need to implement a formal customer information system to be used by all employees. To create these plans, Team C reviewed Riordan's intranet site to understand better different aspects of the organization....
1920 words - 8 pages
Management philosophy: Change management theory
This paper’s theme is an analysis of change management theory as a component of management philosophy. Change management is a significant for many organizations. Change, by its very nature, is ongoing and constant, is essential to successfully managing its effects (Waldron, Vsanthakumar & Arulraj, 1997). Winston Churchill stated, “To improve is to change. To be perfect is to change often” (Churchill, ND, p. 1). Heraclitus, an ancient philosopher, indicates nature is change. Like a river, nature flows ever onwards (Rayner, 2008). For many years, philosophers have waxed poetic about change. The basis for this report is a change management table,...
642 words - 3 pages
There is now a rising interest in organisational performance. This interest has being sustained by performance management as well as the successful management of the employees. The possible reasons for these increase in usage (Nankervis & Compton, 2006) was the need for companies to improve workforce output to meet market demands characterized with hyperactivities. The findings indicate that there is a high value placed on performance management systems. Dynamism of change and diversity, however, have mounted pressure on HR specialist and management team to refine, modify and or make more strategic method to performance management. This takes many forms e.g. Mbo, ‘hybrid’ systems, BSC,...
3537 words - 14 pages
The challenge of communication begins when a baby inhales its first breath and exhales a cry. Mothers anticipate the babies every need by watching body language and listening for various cries. Parents enjoy mouthing simple words; waiting for that first cooing sound that means "Ma Ma or Da Da" is on the language horizon. At first the words are simple but before long those toddlers are increasing their vocabulary on a daily basis. Communication is a constant work in progress throughout our lives both professionally and personally. Communication is expressing our thoughts, emotions, knowledge, and expertise so that others can understand; developing listening skills in order to understand...
783 words - 3 pages
Companies and organizations are changing continually to be more efficient in what they do. Change is not always readily accepted. Many people like to stay where they are and become comfortable with their current position. Business writers and managers have stated that unless organizations continue to change, they will become stale and inefficient. There have been many change management initiatives such as Total Quality Management, Six Sigma, and the Japanese Kaizen. Although these initiatives carry different names and slightly different processes, they all have a few elements in common. The most important elements for successful change management, as emphasized...
1278 words - 5 pages
Use of Project Management Software in Business
Project Management is using the concepts of information technology in businesses to meet the requirements of a particular project. It depends on the process it needs to take to implement a project. The application of knowledge, skills, and tools and techniques is needed (http://www.asp.org/infoglossary/p). There are 3 main phases of project management, they are planning, scheduling and controlling. How the process is implemented is through different types of software applications used to efficiently and effectively run a business to save time, money and resources.
A goal (project) is set, the project should be defined, and schedule...
2134 words - 9 pages
Internal communication is vital to building employee engagement, which brings competitive and financial benefits to organisations (CIPD, 2010).
In the globalised working environment, the challenge is delivering messages to a multicultural workforce, whilst setting the basis for engagement.
• assesses multiculturalism influence over internal communication;
• determines the most appropriate internal communication channels and messages to engage employees within multiculturalism; and
• draws recommendations for the organisation internal communication strategy.
Research methodology includes secondary and primary data, situation analysis, quantitative surveys, and a...
803 words - 3 pages
The Future of ManagementIn today's business world, as in the past, and in the future, the role of management who can bring success to an organization and guide the organization to meet future challenges is essential. Management role will be more complex and very critical to the organization's success. Managers will have to become more knowledgeable workers and will be expected to do more than just manage. The middle or upper management...
1537 words - 6 pages
Effective organizational change requires an alteration in patterns of employee behavior (Spector, 2010). There are many reasons why stakeholders can be resistant to change including but not limited to; misunderstanding, self-interest, inability to adapt and disagreement with the change. It is management’s job to understand this resistance and effectively combat it. There are several tools that can be used to combat resistance to organizational change to increase the chances of effective organizational implementation. This paper will look at some of the essential tools and elements I would use to combat resistance to organizational change. In addition, I will discuss what elements I feel...
2700 words - 11 pages
Crisis and Crisis ManagementThe study of crisis and crisis management is a very vibrant field within public relations. There is a strong imperative for understanding crises and crisis management. All organizations should realize they are vulnerable to crises so they must prepare for the eventuality. Once management realizes crises are possible, it must grapple with what a crisis is and what constitutes crisis management.A crisis can be defined as "an unpredictable, major threat that can have a negative effect on the organization, industry, or stakeholders" (Coombs, 1999,...
1910 words - 8 pages
Reasons Why Downward Communication is More Prevalent in Organizations than Upward Communication
Definition of communication
According to Merriam Webster, communication is the ways of sending information to people by using technology. Besides that, Michael Joyce said communication is the imparting or exchanging of information by writing, speaking or using some other medium. For example, are ‘We firmly believed that theatre is an effective medium of communication,” said the spokesman of the company. Moreover, Jack Ronald also said communication means of sending or receiving information, such as computers or telephone lines. For example, is in an emergency, reliance on digital...
2310 words - 9 pages
Centuries ago, a famous Greek philosopher, Heraclitus disputed conventional wisdom that things will always stay the same. Using the flow of the river as an example, Heraclitus describes the changes that were going on the time a fluid. He challenged the Greek leadership to acknowledge these changes or risk their global dominance. Two thousand years later, modern civilization is facing the same challenges. A rapid improvement in technology compounded with an increase in global competition has given rise to the emergence of change in most major industries. One industry were change has become inevitable is the health care industry. Today, there are increasing calls from management experts to a...
1928 words - 8 pages
Crisis communication is one of the most important and neglected components of organizational communication in today's business world. It is vital that every corporation have contingency plans for emergency situations, both natural and man-made. Studies show that eighty percent of organizations confronted with a major disaster runs out of business within two years.(Hickman & Crandall 1997) Nevertheless, we also know that almost forty percent of all Fortune 1000 companies have an operational crisis management plan in place. (Hickman & Crandall 1997) This paper will examine and evaluate three journals that discuss different aspects and needs for an active crisis...
1099 words - 4 pages
1. Summary of Article
The journal article by David and Goliath inspect on the issue on merger and acquisitions of an organisation and concerned with communication between employees and top management.
The article also examine on various collections of data that changes show beforehand results in reduced adverse effect of the merger.
Communication is the important way to help management to reduce employee’s anxiety and doubt that follows by the cause of the merger. Foreseeable change should be conveying to employees rapidly to prevent negative feelings such as stress, job dissatisfaction and low commitment to work. Studies show that communication increased employee’s performance and lessen...